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Terms and Conditions


 

  • As long as you are 2 years old or above, you are free to join Fortune Wings Miles and enjoy miles reward!
    Parental or legal guardian consent is required for persons under 18 years.
     
  • You are advised to read and accept the application detail before your application:

    General Conditions
  • Fortune Wings Miles (the program) is a frequent flyer programme managed and operated by Hainan Group.
  • Companies or legal entities are not qualified to join the program. The does not accept joint accumulation of miles, joint applications or duplicate applications.
  • Applicants must provide information in detail and is accurate; Any insufficient or inaccurate information may leads to the rejection of application by Fortune Wings Miles.
  • Members filled the application confirm they agree the terms and conditions under Fortune Wings Miles, which may subject to change from time to time.
  • Hainan reserved all rights on Fortune Wings Miles. Members only have the rights enjoy benefits and redeem rewards personally, but not transferring those to third party.
  • Any changes or amendments of members’ addresses or telephone numbers should have notified Fortune Wing’s Miles immediately; Fortune Wings Miles is not liable to possible undeliverable, delay or lost mails.
  • Should members abuse the use of Fortune Wings Miles rewards, including the sales or transaction of miles, submission of wrong information (e.g. flight records), which violates the terms and conditions of the program, Fortune Wings Miles has the right to take the following measures without prior notice: canceling the miles, requesting the member to compensate the lost, terminating its membership, paying full fare of air tickets of the member consumed, the related legal fee and expenses which may occur, etc. Fortune Wings Miles reserves all rights to reject the re-application of those members.
  • Fortune Wings Miles reserves the right to change the terms and conditions regarding the use, interpretation and execution of the member handbook or terminate the program at any time without prior notice, regardless the change may affect the members benefits reward.
  • Fortune Wings Miles and its partners are not responsible for the changes of addresses and telephone numbers; or the termination of their partnership. Such changes may come effective without further notice.
  • Fortune Wings Miles strives to guarantee the service standard of the partners, but is not responsible for the product and services the partners provided.
  • Should there be any legal dispute, lawsuit locus is Haikou.  

 

Personal Data (Privacy) Ordinance:
  • The Information you provided will be used according to the terms and conditions of Fortune Wings Miles in order to verify your membership application. Information will be used only for our company development plans, marketing research, customer communication and promotions purposes. Under the Personal Data (Privacy) Ordinance, you have a right to request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact Fortune Wings Miles.