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Reservation Hotline Mon-Sun
+852 3916 3666 24hours services
Flight Status Enquiry Mon-Sun
+852 3713 1388 0900-2200
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Ticketing Office
Address:

Unit Nos. 2B, 3 and 5, 16/F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon

Tel: +852 3923 7399
Fax: +852 3923 7377
Email: tktg.hkg@hkairlines.com
Office Hours:

Mon-Fri: 9:00 am to 6:00 pm
Sat、Sun & Public Holidays: Close

 

 

Headquarters / Tung Chung Office

Address:

7th Floor, One Citygate, 20 Tat Tung Road,
Tung Chung, Lantau,
Hong Kong

Tel: +852 3151 1800
Fax: +852 3151 1838
Office Hours:

Mon-Fri: 9:00 am to 5:45 pm
Sat, Sun and Public Holidays: Close


 

Hong Kong Sales Office (Agencies enquiry)
Address:

Unit Nos. 2B, 3 and 5, 16/F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon

Tel: +852 3923 7366
Fax: +852 3923 7377
Email: agency.desk@hkairlines.com
Office Hours:

Mon-Fri: 9:00 am to 5:45 pm
Sat, Sun and Public Holidays: Close

Please contact your local GSA (GSA Contact Details refer to the page of "General Sales Agent") if your location is out of Hong Kong.

Or please send your inquiry to

Email:offline@hkairlines.com
Office hour:Mon - Fri:9:00am to 5:45pm 
Sat,Sun and Public Holidays: Office Close

           

Customer Relations Department:
Email: crd@hkairlines.com (Hong Kong Airlines)
Tel: (852)3151 4661(Voice Mail Service)

Fax: (852) 3151 1801 



Baggage Enquiries / Lost and Found
For any delayed, stolen, lost or damaged baggage issues, please contact Hong Kong Airlines immediately for assistance.

Tel: +852 - 3713 1300 
Fax: +852 -  2261 0968
Email: baggage.services@hagsl.com
Email: 5N024 Level 5 Terminal 1 Hong Kong International Airport, Lantau, Hong Kong
Office hour: Mon - Sun:0900-2300