Hong Kong Sales Office (Agencies enquiry) | Address: | 28th Floor, Bank of East Asia Harbour View Centre, 56 Gloucester Road, Wanchai, Hong Kong. | | Tel: | +852 3923 7366 | | Fax: | +852 3923 7377 | | Email: | agency.desk@hkairlines.com | | Office Hours: | Mon-Fri: 9:00 am to 5:45 pm Sat, Sun and Public Holidays: Close | Reservations Office - Hong Kong Airlines & Hong Kong Express Airways (Booking & general enquiry) | Tel: | +852 3151-1888(Hong Kong) +86 898 950715(China) +86 898 950717 (Mandarin) Office Hours: Mon-Sun 8:30 - 20:00 | | Fax: | +852 3923 7377 | | | E-mail: Office Hours: | call.center @ hkairlines.com 24 hours services | e-Services (online booking inquiry): Email: eservices@hkairlines.com Ticketing Office | Address: | 28th Floor, Bank of East Asia Harbour View Centre, 56 Gloucester Road, Wanchai, Hong Kong. | | Tel: | +852 3923 7399 | | Fax: | +852 3923 7377 | | Email: | tktg.hkg@hkairlines.com | | Office Hours: | Mon-Fri: 9:00 am to 6:00 pm Sat: 9:00 am to 1:00 pm Sun & Public Holidays: Close | Fortune Wings Miles | Address: | 7th Floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong | | Tel: | +852 3151 1888 (Hong Kong) Office hour: 24 Hours services +86 898 950717 (Mandarin) Office Hours: Mon-Sun 8:30 - 20:00 +86 898 950715 (Mainland China) Office hour: 24 Hours services | | Email: | fortunewingsclub@hkairlines.com | Customer Relations Department: Email: crd@hkairlines.com (Hong Kong Airlines) crduo@hkairlines.com (Hong Kong Express Airways) Tel: (852)3151 4661 Fax: (852) 3151 1801 Media Enquiry Corporate Communications Department Email: corpcomm@hkairlines.com Telephone: 3151 4667 (Monday to Friday 9:00-18:00) Baggage Enquiries / Lost and Found For any delayed, stolen, lost or damaged baggage issues, please contact Hong Kong Airlines and Hong Kong Express Airways immediately for assistance. | Tel: | +852 - 3713 1300 +01 | | Fax: | +852 - 2261 0620 | | Email: | baggage.services@hkairlines.com | | Email: | 5N024 Level 5 Terminal 1 Hong Kong International Airport, Lantau, Hong Kong | | Office hour: | Mon - Sun:0900-2300 | |