Join Fortune Wings Club
24h Reservation Hotline Mon-Sun
+852 3916 3666  Hong Kong
+86 950715  Mainland China
+0080 1853033  Taiwan
+61 29009 7988  Australia
+64 9913 4177  New Zealand
+1 855 393 3880  U.S
+1 514 392 8310  Canada
Flight Status Enquiry Mon-Sun
+852 3713 1388 0900-2200

 

Partner Airlines

 

    You may also earn points when travelling with Fortune Wings Club partner airlines. For more information please click   here . 

Claim Points

  • Points credit should be reflected in your account within 4 weeks after travel is completed.
          For non-airline partners, points credit should be reflected in your account within 8 weeks. 
  • All requests for missing points credit need to be made within 6 months of the ticket travel date or sales date. Normally, it will take 4 to 6 weeks (airline partners) and 6 to 8 weeks (non-airline partners) for the system to double check the flight record and approve. 
  • Flights that you took before your enrollment of our club will not be eligible for points accrual.
  • In case of missing points, please contact us through the following ways:
    1.              1. Log in to Fortune Wings Points account or
    2.              2. Contact the Service Center: +852 3916 3666 (Hong Kong) (24-Hour) OR 950715 (Mainland China) (24-Hour) or
    3.           3.  Please send  relevant documents to  e-mail to ffp@hnair.com  
    4. * In order to look for the details of your flight  record, please read   sample of itinerary/ boarding pass
      .