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Home >  Redeem Awards

 

Redeem Award Ticket online now. Click here.

 

 

 

 

Hong Kong Airlines - Award Tickets & Upgrades Redemption Standard

 

 

 

Award Tickets Chart 

Distance (km)

Destination

(From Hong Kong / Destinations)

Economy Class

Business Class

One-way

Round trip

One-way

Round trip

1-900

Fuzhou, Guiyang, Haikou, Hanoi, Nanchang, Sanya, Taipei

15,000

22,000

25,000

38,000

901-2,000

Bangkok, Beijing, Chengdu, Chongqing, Hangzhou, Ho Chi Minh City, Kagoshima*, Manila, Nanjing, Okinawa, Phnom Penh, Shanghai, Tianjin

20,000

26,000

30,000

48,000

2,001-4,000

Denpasar, Miyazaki*, Okayama*, Osaka, Sapporo, Seoul, Tokyo (Narita), Yonago

25,000

38,000

35,000

58,000

4,001-8,000

Cairns, Gold Coast, Male

30,000

52,000

50,000

88,000

8,001-12,000

Auckland, Los Angeles, San Francisco, Vancouver

45,000

65,000

75,000

125,000

 

Award Upgrades Chart 

Distance (km)

Destination

(From Hong Kong / Destinations)

Upgrade from Economy Class (Y) to Business Class (Z)

Upgrade from Economy Class (B/H/K/L) to Business Class (Z)

One-way

One-way

1-900

Fuzhou, Guiyang, Haikou, Hanoi, Nanchang, Sanya, Taipei

12,000

13,500

901-2,000

Bangkok, Beijing, Chengdu, Chongqing, Hangzhou, Ho Chi Minh City, Kagoshima*, Manila, Nanjing, Okinawa, Phnom Penh, Shanghai, Tianjin

13,000

15,000

2,001-4,000

Denpasar, Miyazaki*, Okayama*, Osaka, Sapporo, Seoul, Tokyo (Narita), Yonago

18,000

19,000

4,001-8,000

Cairns, Gold Coast, Male

35,000

40,000

8,001-12,000

Auckland, Los Angeles, San Francisco, Vancouver

45,000

50,000

Terms and Conditions:

* Okayama / Kagoshima / Miyazaki: Online Redemption does not support the one way ticket redemption from the above destinations to Hong Kong.

 

  1. 1. Award chart distance is based on Ticketed Point Mileage (TPM) published by IATA and measured in kilometers.
  2. 2. The above redemption standard are applicable to flights marketed and operated by Hong Kong Airlines (HX) only.
  3. 3. Redemption tickets are NOT available for special flights, chartered flights or other code-sharing flights.
  4. 4. The redemption rate for infant, child and adult are the same.
  5. 5. Only Y/B/H/K/L fare classes travelers of Hong Kong Airlines flights are eligible for Business class upgrades redemption.
  6. 6. The above Upgrade Award Chart is for one-way only and subject to cabin availability.
  7. 7. Points accrual and ticket rules will base on the original booking class if the upgrade is settled by points or cash (requested at the airport or in-flight on the flight day).
  8. 8.Member may change the flight date of Redemption ticket free of charge within validity。Seats are subject to cabin availability on same booking class only.
  9. 9. No point refund is allowed for redemption tickets and upgrades.
  10. 10. The above redemption criteria is subject to change without prior notice.
  11. 11. Other FortuneWings Club terms and conditions apply.

How to redeem:

  1. 1. You can simply redeem Award Tickets online. For terms and conditions, please click here.

    a. Please ensure you have sufficient points in account before redemption & travel documents numbers are in profile. If not, please contact ffp@hnair.com for assistance.

    b. If selected flights and dates are not available online, please contact our Reservation Hotline for assistance

  2. 2. For Award Upgrades redemption, once you have purchased an economy class tickets in fare class of Y/B/H/K/L, visit our Ticketing Office with your Travel document, Fortune Wings Club membership number and password in person.
  3. 3. Or, you may contact our service hotline: (+852) 3916 3666 (Hong Kong SAR) / (+86) 898-950717 (Mainland China) or email to ffp@hnair.com for Award Tickets or Upgrades redemption.

Nominated Redemption Group Management

For redemption of Award Tickets or Upgrades, you can also redeem for your designated nominees after 30 days from application under your account. Please login to manage your nominated redemption group for free.