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Award Tickets Redemption Chart

  

Distance (KM)

Destinations

(To/From Hong Kong)

Economy Class

Business Class

One-way

Round Trip

One-way

Round Trip

1 - 900

Fuzhou, Guiyang, Haikou, Hanoi, Nanchang, Sanya, Taipei

15,000

22,000

25,000

38,000

901 - 2,000

Bangkok, Beijing, Chengdu, Chongqing, Hangzhou, Ho Chi Minh City, Kagoshima, Manila, Nanjing, Okinawa, Shanghai, Tianjin, Yancheng

20,000

26,000

30,000

48,000

2,001 - 4,000

Denpasar, Okayama, Osaka, Sapporo, Seoul, Tokyo (Narita), Yonago

25,000

38,000

35,000

58,000

4,001 - 8,000

Male

30,000

52,000

50,000

88,000

8,001 - 12,000

Auckland, Los Angeles, San Francisco, Vancouver

45,000

65,000

75,000

125,000



Award Upgrades Redemption Chart

 

Distance (KM)

Destinations

(To/From Hong Kong)

Upgrade from Economy Class (Y) to Business Class (Z)

Upgrade from Economy Class (B/H/K/L) to Business Class (Z)

One-way

One-way

1 - 900

Fuzhou, Guiyang, Haikou, Hanoi, Nanchang, Sanya, Taipei

12,000

13,500

901 - 2,000

Bangkok, Beijing, Chengdu, Chongqing, Hangzhou, Ho Chi Minh City, Kagoshima, Manila, Nanjing, Okinawa, Shanghai, Tianjin, Yancheng

13,000

15,000

2,001 - 4,000

Denpasar, Okayama, Osaka, Sapporo, Seoul, Tokyo (Narita), Yonago

18,000

19,000

4,001 - 8,000

Male

35,000

40,000

8,001 - 12,000

Auckland, Los Angeles, San Francisco, Vancouver

45,000

50,000

 

How to redeem - Award Tickets

 

1. Visit Hong Kong Airlines website and click on "Award Tickets" or click on "Fortune Wings Club" in mobile APP; or

2. Contact our Customer Service Hotline at (+852) 3916 3666 (Hong Kong SAR) / (+86) 898-950717 (Mainland China) or email to ffp@hnair.com; or

3. Visit Hong Kong Airlines' Ticketing Office in Kwun Tong

 

How to redeem - Award Upgrades

 

1. Contact our Customer Service Hotline at (+852) 3916 3666 (Hong Kong SAR) / (+86) 898-950717 (Mainland China) or email to ffp@hnair.com; or

2. Visit Hong Kong Airlines' Ticketing Office in Kwun Tong

 

 


Manage Your Nominee List

 

FWC members can redeem award tickets and upgrades for themselves and also their nominees. Each FWC member can add up to 10 nominees into their account for FREE! 

 

To update your nominee list, please log on to your account and then click "Profile", "Manage Nominee". Please note that it takes 30 days for a nominee list to become effective.

 

  

Terms and conditions:

1. Award chart distance is based on Ticketed Point Mileage (TPM) published by IATA and measured in kilometers.

2. The above redemption standards are applicable to flights marketed and operated by Hong Kong Airlines (HX) only.
3. Award tickets and upgrades are not applicable on special flights, chartered flights or other code-sharing flights.
4. The redemption rates for infant, child and adult are the same.
5. In order to redeem award upgrades, members must hold Economy class tickets booked in Y/B/H/K/L fare classes.
6. The above Award Upgrades Redemption Chart is for one-way only and subject to cabin availability.
7. Points accrual and ticket rules will base on the original booking class if the upgrade is settled by FWC points or cash (requested at the airport or in-flight on the flight day).
8. Members may change the flight date of the award ticket free of charge within the ticket validity. Seats are subject to cabin availability on same booking class only.
9. No point refund is allowed for award tickets and upgrades.
10. The above redemption criteria is subject to change without prior notice.
11. Hong Kong Airlines' and Fortune Wings Club's terms and conditions apply.