Join Fortune Wings Club
24 hours Customer Service Hotline
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Taiwan, China (Local only)  0080-1853033
Australia  +61-29009-7988
New Zealand  +64-9913-4177
USA and Canada (Toll Free)  +1-855-393-3880
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  

 



Fortune Wings Club is the global loyalty and rewards program of Hong Kong Airlines. Fortune Wings Club provides you with a wide array of wonderful gifts and benefits. You can easily earn points by flying with Hong Kong Airlines, FWC Member Airlines and our partner airlines, using co-branded credit cards, staying in hotels, renting cars or spending with our partner merchants. Then you may use the points to redeem award tickets, upgrades and many other lifestyle awards.

 

Membership Tiers 

 

Membership Tier

Accure SQP or SQS within 12 months

Status Qualifying Points (SQP)

Status Qualifying Segments (SQS)

Platinum

100,000

80

Gold

50,000

40

Silver

30,000

20

Select

5,000

4

Fortune Wings

-

-

 

Elite tiers

Platinum card, Gold card & Silver card


Status Qualifying Points (SQP)

Members can earn SQP by flying with Hong Kong Airlines, member airlines of Fortune Wings Club and dedicated partner airlines. SQP are calculated based on the flying distance and the ticket fare class. SQP only count towards FWC membership renewal/upgrade, but not available for award redemption.

 

Status Qualifying Segments (SQS)

Members can earn SQS by flying with Hong Kong Airlines, member airlines of Fortune Wings Club and dedicated partner airlines. SQS are calculated based on the ticket fare class. SQS only count towards FWC membership renewal/upgrade, but not available for award redemption.

 

Award Points

Members can earn Award Points by flying with Hong Kong Airlines, member airlines of Fortune Wings Club and all partner airlines. Also, you can earn Award Points through daily activities, such as spending with our co-branded credit cards, booking hotels online, renting cars etc. You can redeem air tickets, upgrades and lifestyle awards with your Award Points.

 
Remarks: 

1.  Elite membership cards are valid from the date of tier upgrade to the following month of the second year. E.g. A member was upgraded to Platinum card on 1 July 2016, the Platinum membership would then be valid from 1 July 2016 to 31 August 2017.

2.  The validity of the elite membership is shown on the physical membership card. Elite membership cards are not transferable. If a member does not accrue enough SQP or SQS within the membership period to maintain his tier, the membership will be downgraded to the corresponding tier after the end of the current membership period. 

3.  If an elite card member has accrued enough SQS or SQP during his current membership period, his elite membership will be renewed automatically after the current membership period ends. E.g. If a Platinum card member has accrued 80 SQS or 100,000 SQP during his current membership period (July 2015 to August 2016), his Platinum membership will be renewed in September 2016 and valid till October 2017. 

4.  Once an elite member has earned the required SQP/SQS to renew their elite membership, any surplus SQP/SQS exceeding renewal requirement will be brought forward into the next membership period. E.g. A Gold card member needs 40 SQS to renew their Gold membership. If a Gold card member earns 50 SQS, the surplus 10 SQS will be brought forward into the next membership period. Since the member already has 10 SQS in the new membership period, they would only need to achieve another 10 SQS to achieve Silver tier which requires a total of 20 SQS; another 30 SQS to retain Gold tier; or another 70 SQS to achieve Platinum tier which requires 80 SQS.

5.  For full details of the membership upgrade/renewal, please refer to Fortune Wings Club's website.

 

Member Privileges

 


Privilege   Tier

 

Platinum

 

Gold

Silver

 

Select

 Fortune Wings

Planning Your Trip

Bonus Award Points (1)

50%

50%

25%

-

-

24 hrs Reservation

ü

ü

ü

ü

ü

Priority Answering

ü

ü

ü

-

-

Priority Booking

ü

ü

ü

-

-

Priority Waitlisting

ü

ü

ü

-

-

During Check-in

Priority Check-in (2)

ü
 
(+2 Companions)

ü
  (+1 Companion)

ü

-

-

Extra Legroom Seat (3)

ü

ü

ü#

-

-

 Economy Comfort Seat (4)

ü

ü

ü#

-

-

 Preferred Seat (5)

ü
(+4 Companions)

-

-

-

-

Priority Baggage

ü

ü

ü

-

-

Extra Baggage Allowance (6)

30kg or 1 piece

30kg or 1 piece

20kg or 1 piece

-

-

At Boarding

Hong Kong International Airport Courtesy Channel (7)

ü
(+2 Companions)

ü
 
(+1 Companion)

-

-

-

Hong Kong e-Channel Service for Frequent Visitors (8)

ü

ü

ü

-

-

Access to VIP Lounges (9)

ü
(+2 Companions)

ü
 
(+1 Companion)

ü*

-

-

Priority Boarding

ü
 
(+2 Companions)

ü
 
(+1 Companion)

ü

-

-

Onboard the Flight

Inflight Duty Free Discount

5% off on any purchase

5% off with purchase over HK$1,000 on net purchase

Others

Reward for Tier

Upgrade/Renewal (10)

Domestic upgrade coupon x 2 & International upgrade  coupon x 1

Domestic upgrade coupon x 2

Domestic upgrade coupon x 1

1,500 SQP & 1 SQS (11)

-

 Surplus Accumulation for SQP/SQS (12)

ü

ü

ü

-

-

Overdraft for Award Points (13)

20,000

10,000

-

-

-

Complimentary Elite Membership for Companion (14)

Silver card x 1

-

-

-

-


#The complimentary reservation of Extra Legroom Seat and Economy Comfort Seat on designated routes will no longer be available for Silver card members with tickets issued on or after 1 July 2020 (Hong Kong Time).


*For Silver card members, free access to VIP Lounges outside Hong Kong will be suspended effective 1 January 2020 (Hong Kong Time); while for lounges at Hong Kong International Airport, free access will no longer be available from 1 July 2020 (Hong Kong time) onward.