Join Fortune Wings Club
24 hours Customer Service Hotline
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Taiwan, China (Local only)  0080-1853033
Australia  +61-29009-7988
New Zealand  +64-9913-4177
USA and Canada (Toll Free)  +1-855-393-3880
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  

 



Fortune Wings Club is the global loyalty and rewards program of Hong Kong Airlines. The Fortune Wings Club has secured several partnerships to provide you with a wide array of wonderful gifts and benefits. You can easily earn points by flying with Hong Kong Airlines, FWC Member Airlines and our partner airlines, using co-branded credit cards, staying in hotels or renting cars or spending with our partner merchants. Then you may use the points to redeem free air tickets, upgrade and many other lifestyle awards.

Membership Tiers

Status Qualifying Points (SQP)

(within 12 months)

Status Qualifying Segments (SQS)

(within 12 months)

Platinum Card

Accrued 100,000 points

80 sectors

Gold Card

Accrued 50,000 points

40 sectors

Silver Card

Accrued 30,000 points

20 sectors

Select Card

Accrued 5,000 points

4 sectors

Fortune Wings Member

Nil

Nil

 

Notes:

1. The points required for upgrading or renewing the Elite membership is the base points you earn when flying on eligible classes with Hong Kong Airlines (HX), FWC Member Airlines and other partner airlines excluding bonus points, points earned from partners or any other promotional points.
2. Points accrual for memberships upgrading or renewing is based on the booking class of the eligible scheduled flights. For more information please click here.
3. Membership status is valid for 12 months from the date of issuance. To stay on your current membership tier, you need to have at least the minimum number of points or have made the necessary number of qualifying flights. If this is not the case, your membership tier will be downgraded.
4. Members who have qualified for tier upgrade will receive an elite membership card within 4-6 weeks. Please contact Fortune Wings Club vip@hnair.com if you do not receive your elite membership card.


Your Privilege


Planning Your Trip

Benefits / Tiers

Platinum

Gold

Silver

Select

Standard

Bonus points (1)

Extra 50% 
Bonus points

Extra 50% 
Bonus points

Extra 25% 
Bonus points

-

-

24hrs Reservation

Priority Answering

-

-

Priority Booking

-

-

Priority Waitlist

-

-

Free change on Redemption Ticket / Redemption Upgrade

-

-

 

 

 

 

 

 

Check-in Your Flight

Priority Check-in (2)


 (with 2 companions)


 (with 1 companion)

-

-

Extra Legroom Seat (3)

Free

Free

Free

-

-

Economy Comfort Seat (4)

Free

Free

Free

-

-

Priority Baggage

-

-

Extra Baggage Allowance (5)

30 kg / 1 pc

30 kg / 1 pc

20 kg / 1 pc

-

-

 

 

 

 

 

 

Ready to Board

HKIA Courtesy Channel (6)


 (with 2 companions)


 (with 1 companion)

Access to HK Airlines VIP Lounges (7)


 (with 2 companions)


 (with 1 companion)

-

-

Priority Boarding


 (with 2 companions)


 (with 1 companion)

-

-

Onboard The Flight

Inflight Duty Free Discount

5 % off on any 
net purchase

5 % off on any 
net purchase

5 % off on any 
net purchase

5 % off with purchase over HKD $1,000 on net purchase

5 % off with purchase over HKD $1,000 on net purchase

Additional Benefits

Tiers Upgrade / 
Renewal Reward (8)

Domestic upgrade
coupons x2 & International upgrade coupon x1

Domestic upgrade
coupons x2

Domestic upgrade
coupons x2

1,500 SQP & 1 SQS (9)

-

Validity rolling for qualified points/ sectors (10)

-

-

Points Credit (11)

20,000

10,000

-

-

-

Additional Elite 
Membership (12)

Silver x 1*

-

-

-

-

Account Update via SMS

Members Only Promotions



Terms & Conditions:

(1) Fortune Wings Club Platinum, Gold and Silver card members may earn an extra 50% or 25% bonus points respectively apart from their base points accrual (subject to booking class) when travelling on Hong Kong Airlines and other FWC Member Airlines.

(2) Accompanied companion must be travel on same flight with the Elite members.

(3) Elite members may reserve Extra Legroom Seat through Hong Kong Airlines Customer Service Center 48 hours in advance. Otherwise, Elite members may also request upon check-in at the Airport. Hong Kong Airlines Customer Service Center hotlines: Hong Kong SAR +852 3916 3666 / Mainland China +86 898 950715.

(4) Economy Comfort Seats are available on dedicated routes between Hong Kong and Los Angeles/San Francisco/Vancouver/Bangkok/Shanghai/Taipei/Beijing (vice versa), on aircraft A350. Elite members may reserve Economy Comfort Seat through Hong Kong Airlines Customer Service Center 48 hours in advance. Otherwise, Elite members may also request upon check-in at the Airport. Hong Kong Airlines Customer Service Center hotlines: Hong Kong SAR +852 3916 3666 / Mainland China  +86 898 950715.

(5) Please click here for more details of check-in baggage allowance.

(6) The Courtesy Channel is only available to passenger depart from Hong Kong (except transit in Hong Kong). Each eligible Elite member will be issued an invitation card, the invitation card is good for the entitled member plus one guest. The Courtesy Channel service is provided by Airport Authority Hong Kong, other terms and conditions may apply.

(7) Companions of Platinum and Gold card members must also travel on the same flight on the same date with the elite member. Members and companions must hold full fare tickets or award tickets in order to enjoy related services, except for travelling on codesharing flights and other free-of-charge tickets.

(8) Domestic upgrade coupon can be used for All domestic flights operated by members' Airlines of Fortune Wings Club, except Hong Kong Airlines (HX). Please click here for more details. International upgrade coupon can be used for All international flights operated by members' Airlines of Fortune Wings Club. Please click here for more details. Upgrade coupons applicable on restricted booking class only. Please contact Hong Kong Airlines Customer Service Center or Ticketing office 24 hours in advance for upgrade request.

(9) Before 15 August 2018, Select card members received one 50% off redemption upgrade coupon and 1,000 Award Points upon membership upgrade and renewal. From 15 August 2018, Select card members will receive bonus 1 SQS and 1,500 SQP upon membership upgrade and renewal.

(10) Elite members may save the remain qualified points / segments once they achieved the required amount for tiers upgrade or renew.

(11) Points will automatically overdraw when Platinum or Gold members do not have enough points during redemption process. If there's any overdraw records in member's account, the upcoming earned points will be offset the overdraw.

(12) Every Platinum card member can apply one Silver card membership for companion within the Platinum membership period.