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Join Fortune Wings Club
Hong Kong Airlines Customer Service Centre
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
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Date: 2017-12-01

Arranges car rental in over 53,000 locations across 160 countries and 42 languages, is the world's biggest online car rental service. Works with supplier partner to offer great prices on all car groups, including luxury cars, people carriers, minivans and automatic cars. With a multilingual call centre open 7 days a week, 24 hours a day, we can find you the best ride deals whenever you want – wherever you go.



Book Now and Earn FWC Points!

How you Enjoy

Your Benefits


Fortune Wings Club members book's service through Hong Kong Airlines website

HK$5  = 1 FWC point

Terms and Conditions

  1. 1. Members must book and complete a stay via designated link in order to be eligible to earn Fortune Wings Club (FWC) Points, HK$5 = 1 FWC point. Bookings made directly through are not eligible to earn FWC Points. Members must provide Fortune Wings Club card number during the booking process in order to earn points.
  2. 2.’s Damage Excess Waiver product or any additional extra equipment, local fees are not eligible for points claim. 
  3. 3. Points will be credited into your Fortune Wings Club account approximately 6-8 weeks after transaction is completed.
  4. 4. All requests for missing points claim need to be made within 6 months of the transaction date at Normally, it will take 6 - 8 weeks for the system to double check your record and settle points transfer. If you still fail to receive points after 8 weeks, please contact the Service Center (Cantonese/English: +852 3916 3666 / Mandarin: +86 898 950717) or send e-mail to:  with your booking details.
  5. 5. In case of any dispute, Hong Kong Airlines, Fortune Wings Club and reserves the right of final decision.

  6. 6. These terms and conditions are written in the English language and may be translated into other languages. In the event of any inconsistency, the English version shall prevail.


Contact Information

Toll free number: +852 800933007 (Hong Kong SAR); +86 400 120 5311 (Mainland China)