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Hong Kong Airlines Customer Service Centre
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
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Online Rebooking

please input the name in English as it appears on your e-ticket. Eg. CHAN/TAIMAN
(e.g.851xxxxxxxxxx)