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Home >Travel Information> Hong Kong Airport

 

 

Check-In Services

 

 

(1) Hong Kong International Airport (HKIA)

 

Check-In Counter Area: Aisle K and Aisle F (for U.S routes), Level 7, Terminal 1, Hong Kong International Airport

 

Check-in counter are open 2 hours and 30 minutes prior to flight departure and closed 40 minutes before departure. Boarding gates are closed 20 minutes before departure. Passengers are recommended to complete the check-in procedure 90 minutes before scheduled departure time.

 

Hong Kong Airlines will relocate its check-in services from Aisle K to Aisle H between 26th September and 26th October 2019 to facilitate the airport's expansion works at Terminal 1.

Check-in service for our US flights remains at Aisle F during the relocation period.

We will continue to offer our best customer service to all passengers.

 


(2) In-Town Check-In Stations# 

 

Location: Hong Kong and Kowloon Station, Airport Express Line, MTR

 

Opening Hours: Daily, 5:30 am to 00:00 am (Passenger can simply check in and collect your boarding pass as early as one day in advance)

 

 #The In-Town Check-In service of Hong Kong Airlines does not cover groups and industry/agency discount air-ticket holders.

 


(3) Hong Kong Boundary Crossing Facilities 

 

Location: No. 322, Arrival levels, Hong Kong Boundary Crossing Facilities

 

Opening Hours: Daily, 7:00 am to 10:30 pm

We would also like to remind our passengers to allocate enough time to check in at the Hong Kong Boundary Crossing Facilities:

-   120 minutes before scheduled departure time for passengers with checked-in bags

-    90 minutes before scheduled departure time for passengers without check-in bags

 


# Passengers travelling on Hong Kong Airlines flights (except to USA destinations) may simply check in and collect your boarding pass as early as one day in advance at our service counters.

# The BCF check-In service of Hong Kong Airlines does not cover groups and industry/agency discount air-ticket holders.