Hong Kong Airlines Customer Service Centre |
Hong Kong SAR | +852-3916-3666 |
Mainland China (Local only) | 950715 |
Baggage Enquiries (lost / delayed / damaged) |
+852-3713-1300 (Mon-Sun, 09:00-23:00) |
Awards & Recognitions
International Certification of ISO9001:2008 Quality Management System (QMS)
SGS United Kingdom Ltd.
Yahoo!Emotive Brand 2013-2014
Yahoo! Hong Kong
World’s Best Improved Airline
4 – Star Airline
Skytrax World Airline Awards
HKIA Customer Service Excellence Programme 2014
Hong Kong International Airport
2014 Business Excellence Awards
Professional Validation Centre of Hong Kong Business Sector
2013 Customer Relationship Excellence Awards
Asia Pacific Customer Service Consortium
Weibo Star 2013-Top 10 Influential Corporations (HK)
Sina Weibo
2013 Top 100 Growth Brand in Asia
Asia Brand Association