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Hong Kong Airlines Customer Service Centre
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
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Established in 2006, Hong Kong Airlines is a full-service airline firmly rooted in Hong Kong. We are committed to offering an exceptional customer experience that delivers our brand promise of being “Truly Hong Kong”, showcasing our “Passion for Service” and to ”Deliver More” by going above and beyond at every step of your journey. 


Hong Kong Airlines operates an all-Airbus fleet, comprising of 32 passenger aircraft. We currently fly to 25 destinations across Asia, as well as maintain 91 interline and 19 codeshare agreements with multiple airline partners and ferry service providers. 


Hong Kong Airlines has been awarded the internationally acclaimed four-star rating from Skytrax since 2011.