Live Chat
Join Fortune Wings Club
24 hours Customer Service Hotline
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Taiwan, China (Local only)  0080-1853033
Australia  +61-29009-7988
New Zealand  +64-9913-4177
USA and Canada (Toll Free)  +1-855-393-3880
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
Home >About Us>Join Us
If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.

 

 

Please find the opportunities currently available as below:-

Officer, Ground Services
(HKA/COM/0523_OGS)     Department:  SDD    Time:  2018-05-23

 

 

Responsibilities  

  • Provide administrative support to outstations monitoring and operation
  • Input and generate necessary reports on outstations performance for management review
  • Maintain and update outstations discrepancies record
  • Maintain up-to-date outstation contact list and monthly roster
  • Issue outstation e-circular
  • Follow up complaints and discrepancy cases in case of any from outstations reported
  • Conduct regular and irregular audits / inspections in terms of customer services and safety for HAGSL and outstations to ensure high quality of services are delivered
  • Advise outstations corrective actions and preventive measures if necessary
  • Enhance services in HKG provided by HAGSL in terms of check-in services, boarding gate services and baggage services
  • Promote interactive and innovative ways for passenger check in process (e.g. upgrade of CUSS system)

Requirements 

  • Bachelor Degree holder with 2 years experience in aviation/airport service industry 
  • Good command of spoken and written English and Chinese, Putonghua is required
  • Proficiency in MS Office applications and Chinese Word Processing
  • Able to work under pressure and meet tight deadline
  • Good Leadership skills and able to lead the team to achieve company goals
  • Independent, well-organized and detail-minded

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please apply via this Job Ad with your full resume with availability, current and expected salary.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

To understand more of our company and other vacancies, please visit our website at http://www.hkairlines.com

Free Travel Privilege

  • Employee and his/her family & friends (for single employee) will be benefit from the free and the lowest fare travel arrangement
  • All destinations flown by HK Airlines and its partners
  • Free tickets, maximum 10-round trip per year
  • 2 more round trip free tickets will be granted to the employee who has completed 5-year of continuous service

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate. Requests for access to and/or correction of your personal data relating to your application should be sent to us via postal mail at the following address:

Hong Kong Airlines Limited

Human Resources & Administration Department
11/F, One Citygate, 20 Tat Tung Road, 
Tung Chung, Lantau, Hong Kong

We may charge a reasonable fee for the processing of any data access request.