Join Fortune Wings Club
Hong Kong Airlines Customer Service Centre
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
Home >About Us> Contact Us

Hong Kong Airlines Customer Service Centre

 

Hong Kong SAR

+852-3916-3666

Mainland China (Local service only)

950715

 

 

Important notice: 
If necessary, Hong Kong Airlines Customer Service Centre may contact you for any booking/ticket related issue.

Contact us by email or Apply refund online

Email

call.center@hkairlines.com

Refund

Please click here to apply refund online or check online refund status

Baggage Enquiries (lost / delayed / damaged)

 

Telephone

+852-3713-1300

Fax

+852-2261-0968

Email

baggage.services@hagsl.com

Address

5N024 Level 5 Terminal 1 Hong Kong International Airport,
Lantau, Hong Kong

Office Hour

Monday to Sunday, 09:00-23:00