Hong Kong Airlines Customer Service Centre
Hong Kong SAR +852-3916-3666
Mainland China (Local service only) 95071500
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Important notice:
If necessary, Hong Kong Airlines Customer Service Centre may contact you for any booking/ticket related issue.
Contact us by email or Apply refund online
Email call.center@hkairlines.com
Refund Please click here to apply refund online or check online refund status
Baggage Enquiries (lost / delayed / damaged)
Telephone +852 3902-9000
Fax +852 3902-9039
Email satshk_lostandfound@satshk.com
Office Hour Mon – Sun / 07:30 – 23:00