Hong Kong Airlines Customer Service Centre |
Hong Kong SAR | +852-3916-3666 |
Mainland China (Local only) | 950715 |
Baggage Enquiries (lost / delayed / damaged) |
+852-3713-1300 (Mon-Sun, 09:00-23:00) |
[Latest update: 18:00, 21 December 2018]
Hong Kong Airlines is operated by an independent Hong Kong based
management team. As a private company, Hong Kong Airlines does not disclose its
financial performance publicly nor comment on market rumours or media
speculation.
The recent changes to Hong Kong Airlines’ board of directors does
not impact our business and operations. We have recruited experienced leaders
to join our management team. Hong Kong Airlines is also operating as normal and
remain committed to offering our best service to customers who have chosen to
fly with us. Between 21 and 31 December 2018, Hong Kong Airlines is expected to
operate nearly 1,200 flights, flying close to a quarter of million passengers
during the peak holiday season.
We would like to thank our customers and business partners for their
ongoing support and confidence in Hong Kong Airlines. 2018 has been an
extraordinary year for the airline as we carried over 7.64 million passengers,
and are projected to exceed our revenue target for the year.
Hong Kong Airlines also values the good relationship we have with
our service providers and communicate regularly with them to address
outstanding issues.
Once again, Hong Kong Airlines is proud to be one of Hong Kong’s
home carriers. We are here to stay and remain committed to sustaining our
long-term growth.