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| Hong Kong Airlines Customer Service Centre |
| Hong Kong SAR | +852-3916-3666 |
| Mainland China (Local only) | 950715 |
| Baggage Enquiries (lost / delayed / damaged) |
| +852-3713-1300 (Mon-Sun, 09:00-23:00) |
Home >About Us> Special News | Title | Date |
|---|---|
| Notice to passengers travelling with British National (Overseas) passport | 2021-01-30 |
| Hong Kong SAR, China travel restrictions | 2021-01-19 |
| Mainland China travel restrictions | 2021-01-19 |
| Taiwan, China travel restrictions | 2021-01-19 |
| Philippines travel restrictions | 2021-01-19 |
| Japan travel restrictions | 2021-01-19 |
| Thailand travel restrictions | 2021-01-19 |
| Korea travel restrictions | 2021-01-19 |
| Indonesia travel restrictions | 2021-01-19 |
| Vietnam travel restrictions | 2021-01-19 |
| Maldives travel restrictions | 2021-01-19 |
| Requirements for passengers travelling to Hong Kong from high-risk places | 2020-07-23 |
| Requirements for transit service at Hong Kong International Airport | 2020-05-30 |
| Mandatory face covering for travel on Hong Kong Airlines flights | 2020-05-27 |
| New Customer Service Fees from 1 January 2021 | 2020-12-30 |
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