Hong Kong Airlines flights gradually recover from 23Aug


Last Updated:(Hong Kong)2017-08-23


Hong Kong Airlines flights gradually recover from 23Aug

Latest update: 23Aug at 16:00PM Hong Kong Time (GMT+8)


All flights of Hong Kong Airlines gradually recover from 23Aug at 16:00PM.


Passengers are advised to check Hong Kong Airport “flight information” and real-time “Flight Status” available on Hong Kong Airlines website before leaving for the airport, or register “Flight Alerts” (4 hours before scheduled departure time) for SMS/email notification. For instant assistance, Live-Chat” online service is available or Contact Us


When there is an ad-hoc or planned flight rescheduling or cancellation, Hong Kong Airlines will waive the rebooking, no-show, reissue and refund charges for all tickets issued for travel on Hong Kong Airlines (HX) flights with confirmed booking. Please refer to The Related Ticketing Arrangements.


To ensure your affected itinerary to be re-arranged at the soonest, we suggest:

1) Submit your flight rebooking request via Hong Kong Airlines online “Involuntary Rebooking Service

2) Submit your “Refund Application” via Hong Kong Airlines official website

3) Customer who purchased tickets through travel agent, please contact your travel agent or our Local Sales Office for ticket related assistance

4) Customer who purchased tickets through HKA official website APP or call center, please Contact Us for further assistance

5) Use our “Live-Chat” service for instant assistance

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