Hong Kong International Airport operations on 5 August 2019

 

Last Updated:(Hong Kong)2019-08-05

 

Latest update: [05-Aug-2019 05:30 p.m.] Hong Kong Time (GMT+8)

 

In response to circumstances affecting Hong Kong International Airport operations today (5 August 2019), Hong Kong Airlines has cancelled the following flights:

 

Date

Flight No.

Route

Status

05-Aug-2019

HX236

Hong Kong to Shanghai, Pudong

Cancelled

05-Aug-2019

HX237

Shanghai, Pudong to Hong Kong

Cancelled

05-Aug-2019

HX422

Hong Kong to Changchun

Cancelled

05-Aug-2019

HX423

Changchun to Hong Kong

Cancelled

05-Aug-2019

HX6652

Hong Kong to Okinawa

Cancelled

05-Aug-2019

HX6653

Okinawa to Hong Kong

Cancelled

05-Aug-2019

HX618

Hong Kong to Osaka, Kansai

Cancelled

05-Aug-2019

HX619

Osaka, Kansai to Hong Kong

Cancelled

05-Aug-2019

HX238

Hong Kong to Shanghai, Hongqiao

Cancelled

05-Aug-2019

HX239

Shanghai, Hongqiao to Hong Kong

Cancelled

05-Aug-2019

HX612

Hong Kong to Osaka, Kansai

Cancelled

05-Aug-2019

HX613

Osaka, Kansai to Hong Kong

Cancelled

05-Aug-2019

HX218

Hong Kong to Nanjing

Cancelled

05-Aug-2019

HX6354

Hong Kong to Guiyang

Cancelled

05-Aug-2019

HX362

Hong Kong to Tianjin

Cancelled

05-Aug-2019

HX107

Hong Kong to Haikou

Cancelled

05-Aug-2019

HX108

Haikou to Hong Kong

Cancelled

05-Aug-2019

HX264

Hong Kong to Taipei

Cancelled

05-Aug-2019

HX265

Taipei to Hong Kong

Cancelled

05-Aug-2019

HX282

Hong Kong to Taipei

Cancelled

05-Aug-2019

HX283

Taipei to Hong Kong

Cancelled

05-Aug-2019

HX157

Hong Kong to Haikou

Cancelled

05-Aug-2019

HX158

Haikou to Hong Kong

Cancelled

05-Aug-2019

HX312

Hong Kong to Beijing

Cancelled

05-Aug-2019

HX313

Beijing to Hong Kong

Cancelled

05-Aug-2019

HX304

Hong Kong to Beijing

Cancelled

05-Aug-2019

HX232

Hong Kong to Shanghai, Pudong

Cancelled

05-Aug-2019

HX6757

Hong Kong to Bangkok

Cancelled

05-Aug-2019

HX6758

Bangkok to Hong Kong

Cancelled

05-Aug-2019

HX765

Hong Kong to Bangkok

Cancelled

05-Aug-2019

HX766

Bangkok to Hong Kong

Cancelled

05-Aug-2019

HX246

Hong Kong to Shanghai, Pudong

Cancelled

05-Aug-2019

HX247

Shanghai, Pudong to Hong Kong

Cancelled

05-Aug-2019

HX779

Hong Kong to Bangkok

Cancelled

05-Aug-2019

HX528

Hong Kong to Hanoi

Cancelled

05-Aug-2019

HX529

Hanoi to Hong Kong

Cancelled

05-Aug-2019

HX610

Hong Kong to Tokyo, Narita

Cancelled

06-Aug-2019

HX780

Bangkok to Hong Kong

Cancelled

06-Aug-2019

HX611

Tokyo, Narita to Hong Kong

Cancelled

06-Aug-2019

HX235

Shanghai, Pudong to Hong Kong

Cancelled

06-Aug-2019

HX331

Beijing to Hong Kong

Cancelled

06-Aug-2019

HX221

Nanjing to Hong Kong

Cancelled

06-Aug-2019

HX6353

Guiyang to Hong Kong

Cancelled

06-Aug-2019

HX363

Tianjin to Hong Kong

Cancelled

 

Hong Kong Airlines will offer a one-time waiver for date change to affected passengers. Please refer to Related Ticketing Guideline for details.


We would also like to remind our passengers to check the latest 
Flight Status and allocate sufficient time to travel before heading to the airport.  Please also note that our In-town Check-In services are not available at Kowloon Station and Hong Kong today. Passengers should proceed to the airport to check in for their flights.

 

For enquiries or assistance, please call our Customer Service Hotline at +852 3916 3666. Please also visit www.hongkongairlines.com for the latest update.

We will continue to monitor the situation closely and adjust our operations as required.


With immediate effect, rebooking charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 5th August2019 for travel with Hong Kong Airlines confirmed booking arriving to and departing from Hong Kong between 5th August 2019 and 7th August2019. Refund charges will be waived for flights cancelled. Cancellation/Refund applies for all flights cancelled on 05th August 2019 and 06th August 2019. Such requests are made on/before 18th August2019. Revised (NEW) travel date must be on/before 30th November2019 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.

To expedite flight arrangements or refund applications, passengers are encouraged to submit their requests via Hong Kong Airlines' online self-rebooking or refund application services at www.hongkongairlines.com. Passengers who purchased their tickets through travel agents, as well as tour group passengers should contact their agents directly.

For enquiries of flight arrangement or rebooking issue, you may also contact offices as below for assistance. (Office hours from 0900 to 2100 Hong Kong Local Time)

 

Area

Service

Contact number

Email

Hong Kong

Passenger Service/Agency Service

+852 3923 7399

agencydesk@hkairlines.com

 

 

 

 

Beijing

Passenger Service/Agency Service

+86 010-64094320

servicecentre.china@hkairlines.com

 

 

 

 

Shanghai

Passenger Service/Agency Service

+86 021-32512770

servicecentre.china@hkairlines.com

 

 

 

 

Taipei

Passenger Service/Agency Service

+886-2-27132212

service.centre@hkairlines.com

 

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