Most of the Extra Legroom Seats are located next to the emergency exit doors, and that is subject to the flight safety guidelines  from the Civil Aviation Department of Hong Kong. Passengers must meet the following safety requirements, and will not: obstruct emergency exits in a way of impeding the crew in their duties, obstruct access to emergency equipment, and hinder aircraft evacuation.

 In compliance with the flight safety guidelines of the Civil Aviation Authority, passenger assigned with the Extra Legroom Seat located at Exit row must:

1. Be at least 18 years of age on the date of travel ;
2. Not be seated with an infant;
3. Not be under the influence of alcohol, drugs and intoxicating substance;
4. Not required of using seat belt extender;
5. Be able to understand and follow the safety instructions;
6. Not be a passenger with reduced mobility: Passengers who require to use wheelchair, Postural Support Equipment (PSE), medical oxygen tank, or Portable Electronic Device (PED).

If a passenger does not meet the above safety requirements at the time of check-in, boarding or during the flight, Hong Kong Airlines may re-assign another seat with no refunds.

1. Preferred Seat (“Seat”) is subject to these Terms and Conditions. By purchasing the Seat, you shall be deemed to have read, understood and agreed to be bound by the Terms and Conditions.
2. The Seat is only available for purchase via Hong Kong Airlines’ official website, Hong Kong Airlines’ mobile application and our Customer Service Centre.
3. The Seat is only available for one-way and/or round-trip for selected economy class tickets for flights marketed and operated by Hong Kong Airlines only. Not available for the special flights, chartered flights, interline flights or code-share flights.
4. The price of the Seat is based on individual sector for each passenger and subject to currency fluctuation.
5. The Seat once purchased cannot be changed, non-reroutable, non-refundable and non-transferable under normal circumstances. In the event of re-booking, no-show and cancellation by the passenger, the fees will not be refunded.
6. Refund is applicable for passenger who chooses to pay for upsell to the higher cabin class voluntarily. Refund applications must be submitted to Customer Service Centre within 90 days from the date of scheduled departure time.
7. The Seat is subject to availability and is offered on a first-come, first-served basis. The Seat availability is also subject to aircraft type. In the event of Hong Kong Airlines changes aircraft type due to operational reasons, we will try our best to arrange an alternative seat in the same seat type selected for the passenger.
8. The following passengers are entitled to select the Seat free of charge:
   1. Passenger who purchased “FlexiPlus” fare option;
   2. Fortune Wings Club Platinum members and their maximum of 2 accompanying passengers in the same booking;
   3. Fortune Wings Club Gold members and their maximum of 1 accompanying passenger in the same booking; and
   4. Fortune Wings Club Silver members.
9. The Seat is not applicable for infant tickets and unaccompanied minor (children aged 6-12 who travel alone).
10. Purchase of the Seat is not eligible for FWC point’s accrual.
11. Booking is not completed or accepted by Hong Kong Airlines until payment has been received and a booking reference has been issued.
12. Hong Kong Airlines will not be liable for any matter or loss in relation to any error or omission due to technical problems including but not limited to any computer or internet network issues.
13. Passengers are advised to check the latest Outbound Travel Alert issued by Hong Kong Government from time to time before planning their trip.
14. Nothing in these Terms and Conditions shall confer any third party rights or benefits.
15. The Seat/air ticket with the Seat is subject to the General Conditions of Carriage published by Hong Kong Airlines (subject to change from time to time) and is available on Hong Kong Airlines’ website.
16. Hong Kong Airlines reserves the right to amend the Terms and Conditions at any time without prior notice.
17. If there is any inconsistency or ambiguity between the English and other languages versions of the Terms and Conditions, the English version shall prevail.
18. In the event of any dispute regarding any of the Terms and Conditions, the decision of Hong Kong Airlines shall be final.
19. The Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.

1. Prepaid Extra Legroom Seat is subject to these Terms and Conditions. By purchasing the Prepaid Extra Legroom Seat, you shall be deemed to have read, understood, and agreed to be bound by these Terms and Conditions.
2. The Prepaid Extra Legroom Seat is only available for purchase via Hong Kong Airlines’ official website, Hong Kong Airlines’ mobile application and Customer Service Centre.
3. Prepaid Extra Legroom Seat is only available for one-way and/or round-trip for selected economy class tickets for flights marketed and operated by Hong Kong Airlines only. Not available for the special flights, chartered flights, interline flights or code-share flights.
4. The price of the Prepaid Extra Legroom Seat is based on individual sector for each passenger and subject to currency fluctuation.
5. The Prepaid Extra Legroom Seat once purchased cannot be changed, non-reroutable, non-refundable and non-transferable under normal circumstances. In the event of re-booking, no-show and cancellation by the passenger, the fees will not be refunded.
6. Refund is applicable for passenger who chooses to pay for upsell to the higher cabin class voluntarily. Refund applications must be submitted to Customer Service Centre within 90 days from the date of scheduled departure time.
7. The Prepaid Extra Legroom Seat is subject to availability and is offered on a first-come, first-served basis. The seat availability is also subject to aircraft type. In the event of Hong Kong Airlines changes aircraft type due to operational reasons, we will try our best to arrange an alternative seat in the same seat type selected for the passenger.
8. Most of the seats are located next to the emergency exit doors. Passengers who reserve those seats must meet the exit row safety requirements. In the event that passenger does not satisfy with the safety requirements at the time of check-in, boarding or during the flight, Hong Kong Airlines may re-assign another seat and will not refund the fee of the Prepaid Extra Legroom Seat.
9. Purchase of the Prepaid Extra Legroom Seat is not eligible for FWC points accrual.
10. Booking is not completed or accepted by Hong Kong Airlines until payment has been received and a booking reference has been issued.
11. Hong Kong Airlines will not be liable for any matter or loss in relation to any error or omission due to technical problems including but not limited to any computer or internet network issues.
12. Passengers are advised to check the latest Outbound Travel Alert issued by Hong Kong Government from time to time before planning their trip.
13. Nothing in these Terms and Conditions shall confer any third party rights or benefits.
14. The Prepaid Extra Legroom Seat /air ticket with the Prepaid Extra Legroom Seat is subject to the General Conditions of Carriage published by Hong Kong Airlines (subject to change from time to time) and is available on Hong Kong Airlines’ website.
15. Hong Kong Airlines reserves the right to amend the Terms and Conditions at any time without prior notice.
16. If there is any inconsistency or ambiguity between the English and other languages versions of the Terms and Conditions, the English version shall prevail.
17. In the event of any dispute regarding any of the Terms and Conditions, the decision of Hong Kong Airlines shall be final.
18. The Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.