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Home > Value-add

 

 

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Pre-paid excess baggage

 

Great discount for excess baggage 

Pre-paid baggage allowance makes

your trip easier.

Hong Kong Airlines always strives to offer you the best and diversified services onboard.

That’s why we have prepared pre-paid excess baggage for our valued passengers.

 

A 20% off discount is now presented when you purchase our pre-paid excess baggage product

on HKA official website, mobile APP or Wechat platform.

 

Charges

Please note that the Prepaid Excess Baggage charges will be revised from 5 August 2019. Refer to the below tables to calculate the charges based on the date of your purchase.

 

Prepaid Excess Baggage purchased on or after 5 August 2019

Per 5 KGTo Zone 1
To Zone 2
From Zone 1US$52US$80
From Zone 2US$80-

Prepaid Excess Baggage purchased before 5 August 2019

Per 5 KGTo Zone 1
To Zone 2
From Zone 1US$40US$80
From Zone 2US$80-

Equivalent in local currency by the exchange rate for USD at the point of sale.

#You may also consult pre-paid excess baggage by Call Center.


Eligible airports

Zone 1Mainland China; Hong Kong SAR; Taiwan, China; Thailand; Vietnam; Indonesia;Cambodia; Malaysia;Philippines
Zone 2Japan; Korea; Maldives



Safety requirements

Click Here to read "Hongkong Airlines Baggage Rules"

 
Reservation method
Please make your reservation at least twenty-four (24) hours prior to the scheduled flight departure at Hong Kong Airlines official website.
Or you can choose in the value-added services section on our official website after your successful booking.


Terms and conditions

1.            Pre-paid excess baggage service (“Excess Baggage”) is subject to these Terms and Conditions. By purchasing the Excess Baggage, you shall be deemed to have read, understood and agreed to be bound by the Terms and Conditions.

2.            Excess Baggage is only available for purchase by the passenger when he has already purchased one-way and/or round trip economy and/or business class electronic tickets for flights between Hong Kong and selected destinations as shown on https://www.hongkongairlines.com/en_HK/valueaddbooking/pre-paidbaggage via Hong Kong Airlines’ official website (www.hongkongairlines.com), Hong Kong Airlines’ mobile application, Wechat platform and Hong Kong Airlines’ customer service centre’s hotline.

3.            The price of the Excess Baggage is based on one-way of the flight schedule and is equivalent to a local currency by exchanging it to USD at the point of sale, subject to currency fluctuation.  Hong Kong Airlines reserve the right to adjust the price without any prior notice.  No refund of the price of Excess Baggage if the passenger has not used up the allowance of the Excess Baggage.  The passenger is required to purchase additional baggage allowance if the actual weight exceeds the Excess Baggage.

4.            Excess Baggage is subject to availability and is offered on a first-come, first-served basis.

5.            The purchase of Excess Baggage must be made at least 24 hours prior to the scheduled departure time.

6.            Excess Baggage is only available for flights marketed and operated by Hong Kong Airlines (HX) only. Not available for special flights, chartered flights, interline flights or codeshare flights.

7.            In the circumstances of any rebooking of the ticket to different flights/dates for the same origin/destination, the Excess Baggage purchased can be changed to the new rebooked ticket without additional charge.  In the circumstances of any upgrade or downgrade, the price of the Excess Baggage is not refundable but the Excess Baggage allowance is entitled to keep.

8.            Excess Baggage is not applicable for any re-routing.  The price of Excess Baggage is not refundable for passenger’s no-show and voluntary cancellation of the ticket by passenger.

9.            Excess Baggage is non-transferable and must be used in accordance to the sector(s) which originally purchased for.

10.        The baggage allowance shall be accumulated in accordance with the ticket fare rules as per applicable to each origin/destination.

11.        In the circumstances where there is a refund on electronic ticket before scheduled flight departure, any unused Excess Baggage will be refunded.

12.        Hong Kong Airlines will not be liable for any matter or loss in relation to any error or omission due to technical problems including but not limited to any computer or internet network issues.

13.        Purchase is not completed or accepted by Hong Kong Airlines until payment has been received and a confirmation email has been sent.

14.        Purchase of Excess Baggage is not eligible for FWC points accrual.

15.        Nothing in the Terms and Conditions shall confer any third party rights or benefits.

16.        Excess Baggage is subject to the General Conditions of Carriage published by Hong Kong Airlines (subject to change from time to time) and is available on Hong Kong Airlines’ website.

17.        Hong Kong Airlines reserve the right to amend the Terms and Conditions at any time without prior notice.

18.        In the event of any dispute regarding any of the Terms and Conditions, the decision of Hong Kong Airlines shall be final.

19.        If there is any inconsistency or ambiguity between the English and Chinese versions of the Terms and Conditions, the English version shall prevail.

20.        The Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.