Super Typhoon Hagibis is approaching Osaka and Tokyo


Last Updated:(United States)2019-10-10


Latest update: [10 October 2019 08:30] Hong Kong Time (GMT+8)

Super Typhoon Hagibis is approaching Osaka and Tokyo. Hong Kong Airlines is closely monitoring its potential impact to our flight operations. While all flights are currently operating as per normal, we do anticipate delays and cancellations to our flights arriving and departing Osaka and Tokyo on 12October2019.

Passengers are advised to check the latest Flight Status at before leaving for the airport. To receive SMS or email notifications, passengers should register for Flight Alerts at least four hours prior to their scheduled departure time.

Instant assistance is available through the airline's Live-Chat online service or Contact Us.

Hong Kong Airlines will waive all charges on rebooking, reissue and refund for all tickets issued for travel on Hong Kong Airlines flights with confirmed booking. Please refer to Special Ticketing Arrangements.

To expedite flight arrangements or refund applications, passengers are encouraged to submit their requests via Hong Kong Airlines' online self-rebooking services at Passengers who purchased their tickets through travel agents, as well as tour group passengers should contact their agents directly.

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