Work type: Full time
Location: Hong Kong SAR
Department: Ground Operations

Responsibilities：

• Assist in developing and maintaining Passenger Services related policy and procedures to ensure the compliance in IOSA, regulatory and company standard.

• Assist in policy and procedures management and updates.

• Communication with internal/external parties when flight disruption takes place.

• Responsible for the management, supervision, safety and security of his/her scope of work ensuring compliance with laws, regulations, applicable standards and company requirements.

• Responsible for identifying hazards and reporting hazards and occurrences to management personnel.

• Reports safety, security and service hazards and occurrences using the company's reporting procedures.

• Comply with all applicable laws, regulations and company standards ensuring safety and security of the operation.

 Requirements：

• 4 years or above relevant experiences in aviation industry and preferably 1 years in supervisory level.

• Good command of spoken and written English and Chinese, Putonghua is required.

• Proficiency in MS office applications and Chinese Word Processing.

• Able to work under pressure and meet tight deadline.

• Good Leadership skills and able to lead the team to achieve company goals.

• Independent, well-organized and detail minded.

• Tertiary education or equivalent, a Bachelor degree holder will be an advantage.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Legal and Audit

Responsibilities

• Providing legal advices and solutions to a broad range of in-house legal matters, including but not limited to commercial, operational, administrative, regulatory, competition, employment, data protection matters; and reviewing and drafting contracts

• Initiating, implementing and managing internal audits, standards, compliance and conformance related matters including but not limited to ad-hoc audits and risk-based audit and to execute the audit and risk management solutions in accordance with the accepted professional standards

• Preparing effective and professional internal audit reports on a timely basis and follow up and supervise the implementation of the constructive and feasible audit recommendations

• Providing training and preparing materials to enhance to the staff relevant knowledge 

• Handling of and managing legal actions (both Court cases and all other legal disputes) in Hong Kong SAR and overseas including but not limited to drafting and reviewing pleadings, attending conferences, conciliations, mediations and hearings

• Maintaining and improving the internal company system including drafting, reviewing and updating policies and practices

• Working with external counsel, company secretary, paralegal and professional advisers

• Performing such other functions to be assigned by Director and General Counsel

Requirements

• LLB or above (from Hong Kong or other common law jurisdictions)

• Qualified Hong Kong SAR practicing lawyer with at least 4 years of experiences

• Preferably with in-house experience working in aviation and/or law enforcement investigation team will be an advantage

• Solid experiences in handling litigation (both criminal and civil) and contractual related matters

• Possess strong communication, analytical and research skills

• A proactive team player, with can-do attitude and able to work independently under high pressure and tight timeframe

• Exceptional organizational skills, attention to details, mature attitude and ability of multi-tasking

• Excellent command of spoken and written English and Chinese. Ability to speak in Putonghua will be an advantage

Please provide your current salary, expected salary and notice period on your resume. 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Conduct routine Line Maintenance and C-Check surveillance
• Coordinate with Civil Aviation Department (CAD), conduct CAD survey and 283 follow up
• Coordinate with AA for ramp issues
• Support the HKA audit program
• Coordinate with Corporate Safety Department for SC follow up and local contractor KPI
• Coordinate with local MRO and GHA for ramp issues
• Qualitative Data Repository management
• Perform Geologic Hazard Assessment Quality investigation
• Manage and deliver training

Requirements

• Bachelor’s degree or above in Engineering, or equivalent 
• At least 5 years of aircraft maintenance or engineering experience
• Aircraft Maintenance Engineer License holder is preferred
• A good team player with a strong sense of responsibility, attentive to details
• Strong in communication and interpersonal skills
• Ability to work under tight deadlines effectively
• Good command of both written and spoken English, Cantonese and Putonghua

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities

• Receive, import, and manage the processing of all safety reports into the AQD database concerning Maintenance & Engineering ( M&E), and Cabin events.
• Review safety reports related to (M&E) & Cabin for risk classification, and assign Assessments in the AQD safety database, and review the risk assessment conducted by each department.
• Liaise with Engineering, Maintenance, and SDD for follow-up investigations, actions taken, and mitigation of all related safety reports.
• Manage AQD database for data extraction, trend analysis and safety performance indicator (SPI) monitoring.
• Prepare the meeting agenda and minutes and act as secretary to the Engineering, Maintenance and Cabin Crew Safety Action Group meetings
• Prepare presentation material, safety statistics and SPI’s for management review and SRB.
• Prepare HK CAD MOR review meeting minutes and agendas and liaise with HK CAD for MOR meeting arrangements and submit MOR's to HK CAD when required.

Requirements

• Bachelor's degree or higher in aircraft engineering.
• Minimum of 3 years of experience of aircraft engineering
• Formal training in Aviation Safety/QA Auditing/SMS is essential
• Extensive knowledge and experience in aviation safety databases is an advantage
• Good command of both written and spoken English, Cantonese and Mandarin

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities

• Assist in managing the routine security operation of HKA in Hong Kong International Airport and outstations which HKA operates
• Conduct Airport inspection, passenger profiling, and security response and investigate the aviation security incidents occurring in HKA
• Develop and complete the annual security exercise
• Review, amend and promulgate the HKA security operation procedure as required
• Undertake projects in the direction of DCS and DGM-Security

Requirements

• At least 3 years’ experience in aviation security or discipline services
• Experience in performing aviation security duties
• Service in Police, Immigration or Customs & Excise Department engaged in aviation security related work
• Attend and successfully complete an aviation security course organized by ICAO/IATA or other relevant organization
• Excellent command of spoken and written English, Cantonese and Mandarin

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time

Location: Hong Kong SAR

Department: Ground Operations

Responsibilities:

• Assist to develop and maintain Passenger & Baggage Services, related policy and procedures, training materials and upkeep the training records to ensure compliance with company standards, IOSA and, regulatory requirements.
• Coordinate with all stakeholders including commercial and operations team for new product and service roll out.
• Ensure all policies, procedures and standards relating to Passenger and Baggage handling are following airport, regulatory, corporate quality, safety and security requirements.
• Responsible for the implementation of the changes and ensure that the policies are outlined in our Standard Operating Procedures.
• Deliver Passenger Services training to internal and external staff when required.
• Prepare data and presentation material for management review.
• Monitor industrial Passenger and Baggage services trend including new policy and procedure, regulation, service level, to establish strategic long-term planning to enhance passenger experience and regulatory compliance.
• Identify potential hazard, safety, and security threats and report to Airport Manager timely and carry out follow up action for risk mitigation.
• Comply with all applicable laws, regulations, requirements, standards, and procedures of the Company in all locations where operations are conducted.
• Perform duties as assigned by supervisor when necessary.

Requirements:

• 5 years or above relevant experiences in aviation industry and preferably 2 year in supervisory level.
• Tertiary education or equivalent, a Bachelor degree holder will be an advantage.
• Good command of spoken and written English and Chinese, Putonghua is required.
• Proficiency in MS office applications and Chinese Word Processing.
• Able to work under pressure and meet tight deadline.
• Good Leadership skills and able to lead the team to achieve company goals.
• Independent, well-organized and detail-oriented.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Perform aircraft maintenance certification of all schedule and non-scheduled maintenance activities
• Perform defects rectification in accordance with approved maintenance data and properly record defects in technical log entries in compliance with company policies 
• Support Aircraft-On-Ground (AOG) situation in non-office working hours when necessary       
• Confirm the tooling & equipment are approved for each task, ensuring such tooling & equipment fit for the intended use       
• Ensure proper record of all maintenance work carried out on aircraft, aircraft engine, component and equipment               
• Provide guidance, technical coaching to mechanics          
• Perform ad-hoc duties and projects assigned, including but not limited to AOG rescue, riding engineer duty, outstation duty and heavy maintenance check on-site support       

Requirements

• At least 6 years of Line maintenance experience
• Diploma or above in relevant is preferred
• Holder of Aircraft Maintenance Engineer License holder is highly preferred
• Detail oriented, strong sense of responsibility and self-motivated
• A good team player with excellent interpersonal skills                    
• Good physical condition and able to work at shift duty
• Good command of both written and spoken English, Cantonese and Putonghua
• Candidate with more experience will be considered as Senior Engineer, Line Maintenance

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.     

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Comply with Reliability Control Programs to meet the Company’s business objectives and regulatory requirements   
• Capture, analysis and dissemination of Reliability data including defects/pilot reports/components removals/ dispatch rates, etc.         
• Provide HKA fleet reliability data to OEM as required      
• Communicate with OEM and FTM service providers for HKA fleet reliability improvement             
• Organize Reliability Working Group Meeting, and monitor the follow-up actions 
• Prepare Reliability Report and issue Reliability Alert        
• Review and comment Reliability Investigation Report     
• Provide fleet operation data and reliability data for HKA AMS tasks optimization
• Keep improving AMS item based on the company fleet operation data      
• Ad-hoc Fleet Technical Managements projects assigned by management 

Requirements

• At least 5 years or above engineering/maintenance work experience or equivalent
• Degree in Engineering, Avionics, Mechanical, Aeronautical or Electrical Engineering, or relevant diploma is preferred
• Aircraft Maintenance Engineer License is preferred
• Familiar with aircraft maintenance / operational manuals, or OEM documents
• Good command of spoken and written Chinese and English, Mandarin is an advantage
• Proficient computer skills with database maintenance and MS applications
• Good interpersonal and communications skills
• Candidate with less experience will consider as Assistant Engineer, AMS & Reliability

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities: 

• Develop, produce, implement and maintain the Company Crisis Management Plan including the company Crisis Management Manual and Station Emergency Procedures Manuals.
• Responsible for the Crisis Management / Emergency Response aspects of IOSA accreditation.
• Develop and conduct training in Crisis Management / Emergency Response.
• Develop and conduct exercises and drills to test emergency preparedness and to audit the Crisis Management Plan.
• Participate in the Company Safety Action Group.
• Liaise with the Authorities on matters relating to Crisis Management / Emergency Response.
• Represent the Departmental Director at industry forums relating to Crisis Management and Emergency Response.
• Lead and participate in HKA Safety Action Group to offer immediate assistance to the affected parties in the event of safety crisis
• Undertake projects at the direction of the Departmental Director.
• Activate the HKA Crisis Management Plan if required during an emergency.

Requirements: 

• University degree or professional diploma in Aviation Management, Business Management or related discipline
• 5 years of working experience in aviation operations, safety management system and/or crisis management
• Track record in delivering projects and successful implementation of safety/crisis management programme
• Received training in one or more of the following with be advantage: Emergency Preparedness, Disaster Management, Business Continuity, Safety Management Systems (SMS), Transportation Disaster “Family Assistance”, Emergency Exercise Management, Critical Incident Management, or other ERP-related coursework
• Excellent interpersonal, decision-making and coordination skills with sound business mindset
• Able to maintain composure in times of chaos, manage conflicts among parties, work under pressure and priortise tasks based on importance and urgencies
• Good command of spoken and written English and Chinese, fluency in Mandarin

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Legal and Audit

Responsibilities

• Oversee legal affairs of the company, including the development of the legal system and the management of legal personnel
• Manage the company's legal risk control and modernization of institutional systems. Formulate and revise governance, legal affairs, and related management systems, and assist or participate in drafting and reviewing other key company policies and regulations
• Provide legal support for company decisions through due diligence, legal consultations, contract reviews, etc.   Ensure legal risk prevention and protection for major projects and new business initiatives
• Participate in the entire process management of contracts, including negotiation, signing, execution, modification, termination, and expiration, and offer legal support
• Handle the company's legal disputes, including litigation and arbitration cases.
• Manage non-litigation legal affairs, such as equity transfers, mergers and acquisitions, restructuring, investments, and financing
• Conduct internal legal risk assessments, formulate corresponding measures, and reduce the likelihood of legal risks
• Organize and conduct legal training and education programs for employees to enhance their legal awareness and literacy
• Collaborate with the company to complete various special tasks

Requirements

• Bachelor of Laws or above (from Hong Kong or other common law jurisdictions)
• Qualified Hong Kong SAR practicing lawyer with at least 20 years of experience
• Preferably with in-house experience working in aviation and/or law enforcement investigation team will be an advantage
• Familiar with company laws, employment laws, aviation laws and contractual related matters
• Possess strong communication, analytical and research skills
• A proactive team player, with can-do attitude and able to work under high pressure and tight timeframe
• Exceptional  presentation and communication skills, attention to details and ability of multi-tasking
• Excellent command of spoken and written English and Chinese, including Putonghua
• Outstanding candidate without all of the above qualifications maybe considered

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.     

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities

• Provide aviation security internal audits according to the requirements of IOSA or the specific states where HKA operates.
• Conduct initial security investigations and prepare reports for management review.
• Respond promptly to all security incidents and emergency situations as they arise.
• Establish comprehensive security risk management frameworks and implement related mitigation actions.
• ⁠Develop and maintain the HKA Security Hazard Database to track and analyze potential threats.
• Review, amend, and promulgate the HKA Security Programme to ensure regulatory alignment.
• Assist in liaison with aviation security authorities and relevant external organizations in the absence of the Manager, Corporate Security Quality.
• Manage security dissemination and the communication of safety protocols across the organization.
• Undertake special projects at the direction of the DCSD and Manager, Corporate Security Quality.

Requirements

• At least 3 years of managerial or supervisory experience in aviation security within an aviation security service provider, airline, or service in law enforcements engaging in aviation security related work.
• Experience in performing aviation security Quality Assurance duties or work in a related aviation security field is preferred.
• ⁠Good command of spoken and written English, Cantonese, and Mandarin.
• Strong understanding of aviation security compliance standards.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Prepare, conduct and facilitate hazard identification, risk analysis and mitigation plan      
• Prepare Regular Management Review on Safety Management System and update SMS database
• Prepare the safety promotion material
• Prepare the staff Safety Training with training section
• Implement the corrective actions resulting from quality discrepancy reporting system and identify any non-conformances  
• Prepare, conduct and follow up audits as assigned in accordance with Annual Audit Plan
• prepare, escort and follow up CAD audit programme and ensures the Audit Corrective Action Plan is produced and that timely responses are received, are acceptable and forwarded to the CAD
• Monitoring on outstanding finding in the HKA Quality System
• Assist to prepare Auditor Authorization for approval
• Assist to prepare and lead external party audit to HKA (IOSA Audit)
• Assist to establish and monitor Audit finding database
• Assist to perform audit finding analysis and corrective actions suggestion accordingly
• Perform other tasks and projects assigned by the superior

Requirements

• Degree/ tertiary education level or above in Engineering discipline, or equivalent is preferred
• At least 5 years’ aircraft maintenance / engineering / safety management or relevant working experience
• A good team player with a strong sense of responsibility, attentive to details        
• SMS and Airworthiness course training                
• Ability to effectively work under tight deadlines
• Fluent in spoken and written English and Chinese
• Candidates with less experience will be considered as Assistant Engineer, Safety  

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Legal and Audit

Responsibilities:

• Review, draft and negotiate contracts, identify legal and commercial risks, and provide practical advice to internal stakeholders

• Ensure contracts comply with relevant regulatory requirements, and propose risk-mitigation measures 

• Develop, update and maintain standard contract templates

• Manage the Contract documentation and filing

• Provide day-to-day legal support on legal queries and assist in handling matters as assigned by management 

Requirements:

• Minimum 3 years of experience in contract management

• Strong analytical thinking skills

• Experience in commercial contract drafting

• Good command of both written and spoken English, Chinese and Putonghua.

• Strong interest in aviation-related industry 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.     

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Prepare Airworthiness Review package
• Prepare Certificate of Maintenance Review package
• Conduct aircraft survey to support the aircraft C of A renewal
• Staff’s authorization control and license application
• Variation/Exemption application
• Vendor initial and annual evaluation and approval
• Perform departmental compliance review (HKA manual/procedure/form, Airworthiness Directive, AMS, Reliability program)
• Support other departmental functions/projects
• Perform other ad-hoc duties as required      

Requirements

• At least 5 years aircraft maintenance / engineering experience, candidates with less experience will be considered as Assistant Engineer, Quality Assurance
• Degree/ tertiary education level or above in Engineering discipline, or equivalent is preferred
• A good team player with a strong sense of responsibility, attentive to details
• Strong in communication and interpersonal skills
• Ability to effectively work under tight deadlines
• Fluent in spoken and written English and Chinese

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance & Security

Responsibilities:

• Assist in maintaining the Corporate Quality Management System to ensure that the quality requirements and processes meet HKCAD 360 Part 1 and IOSA requirements.
• Assist in managing the Corporate Quality Assurance Program, which includes maintaining the yearly audit plan, preparing audit checklists, conducting audits and inspections independently, reporting audit results and following up on findings until closure is successfully achieved.
• Monitor the follow-up actions for findings arising from the Corporate Quality Assurance Program and assess their effectiveness through frequent quality inspections.
• Assist in planning, preparing, managing and maintaining the IOSA registration audits as requested by the Manager of Corporate Quality Assurance.
• Conduct data analysis and produce regualr management review reports within the specified timeframe.
• Create, maintain, and control the documentation for Corporate Quality Assurance, and manage the Document Registry for the Corporate Safety, Quality Assurance, and Security Department; Maintain AQD audit database and quality assurance records to ensure all records are properly maintained as per requirements.
• Collaborate and provide support/guidance to departmental quality assurance teams and operational departements on all quality assurance-related matters to ensure compliance.
• Comply with all applicable laws, regulations, standards, company policies, processes, and procedures to ensure safe operation, preserve the safety of people, and report occurrences, hazards, deficiencies, and issues in accordance with company procedures.
• Conduct any other duties, tasks or projects assigned by the General Manager / Manager Corporate Quality Assurance.

Requirements:

• University degree
• At least 3 years relevant aviation experience within ground handling, cargo handling and dangerous goods, or other areas.
• At least 1 year experience in airline quality assurance function monitoring ground handling, dangerous goods and cargo operations.
• Formal training in Quality Management System and Internal Auditing / Auditor.
• Superior knowledge and experience in Safety Management System or Quality Management System
• Knowledge of aviation regulations and IOSA is an advantage.
• Airline Lead auditor training and experience is an advantage.
• Candidates with less experience will be considered as Supervisor, Corporate Quality Assurance

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Procurement

Responsibilities：

• Plan and provide spares to scheduled check such as a check, C check etc.
• Check the stock availability for a certain schedule check and revert to engineering planning.
• Source and issue out purchase order for urgent required spares for the scheduled check and the consumable parts for engineer orders.
• Be a focal point to receive the EO and distribute to individual designated inventory control staff for further action.
• Monitor and follow up the status of all EOs.

 Requirements：

• At least 3 years of experience working in aviation material control.
• Holder of engineering or business degree/diploma.
• Good analytical thinking skills, stress-resistance.
• Fair in spoken and written English. Proficiency in Putonghua is a plus.
• Willing to travel when required.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Procurement

Responsibilities：

• Aircraft on Ground Desk materials support.
• Critical materials support.
• Organize daily operation.
• Input data into AOG support system and update the information to FOCC/MCS.
• Prepare the daily operation report and organize daily operation briefing meeting.

 Requirements：

• Holder of engineering or business degree/diploma.
• Good analytical thinking skills, logical thinking and stress-resistance.
• Good communication skills and commercial acumen.
• Fluency in written and spoken English. Additional proficiency in Putonghua is a plus.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Canada
Department: Commercial

Responsibilities

• Assist in the timely planning and implementation of marketing strategies and programs; 
• Conduct sales visits to identify sales opportunities, assist with agency booking activities, and monitor agent performance to maximize local sales volume; 
• Utilize booking systems and GDS daily to review bookings; 
• Monitor latest market and competitor information to update pricing and strategies; 
• Assist in arranging commercial agreements with local business partners and retail travel agents to promote bookings via joint promotion and marketing campaigns; 
• Maintain relationships with trade and associations to maintain and expand HKA’s exposure in the market; 
• Provide daily and monthly booking analysis reports; 
• Develop marketing and sales materials for product launches, sales information distribution, etc.; 
• Liaise closely with Revenue Management team and other relevant departments to launch group sales plans, establish smooth workflows and handle external and internal customer expectations; and 
• Assist with ad-hoc task as required. 

Requirements

• Bachelor’s degree in Marketing, Communications, Advertising or related disciplines; 
• At least 3 years of relevant working experience in tourism or aviation industry; experience in Travel related Marketing or Communications is a strong advantage; 
• Contribute a positive, solutions-oriented attitude and high energy level to support team collaboration and progress toward shared goals; 
• Good time-management and problem-solving skills; 
• Ability to work independently and under pressure; and          
• Proficiency in MS Office. 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Incheon
Department: Ground Operations

Responsibilities

• Oversee the performance of ground handling agents
  • Ensure flights are operated according to company safety requirement
  • Provide good customer services by airport staff under his/her leadership in various situation
  • Assist in compiling reports and reporting information to headquarters about daily operations
  • Instruct and monitor ground handling agents service performance
  • Monitor the staff performance of his/her subordinates
  • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members

Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred
  • Able to work independently under high pressure
  • Customer-oriented with excellent communication and presentation skills
  • Fluency in English and local language (both written and oral) are required
  • Proficient in MS Excel, Word and PowerPoint
  • Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Department: Ground Operations

Responsibilities

• Evaluate station staff performance
• Ensure flights are operated in safety manners
• Ensure good customer service is carried out on daily basis
• Keep airport operation costs are under budget
• Coordinate with airport authorities, catering, and crew hotel for various issue
• Ensure that decisions are made within established company standards
• Regular visit to concern airport department or governmental department to maintain good cooperation with them
• In coordination with the Airport team, negotiate and administer all major Airport Authority, Air Traffic Control, CIQ and etc.
• Pre-arrange and assist for concerned department from head office before & during their station audit trip
• Ensure GHA compile with company standard when performing their pre-flight editing / seat control and post flight duties
• Focused on service delivery, anticipate competitor activities by service product trends and initiate service strategies in a timely manner to out maneuver competitors
• In accordance with Company Service Deliver policy, ensure the airport team remains focused on the corporate sector generating premium revenue
• Report to headquarter about stations performance and accountable to their staff’s performance

Requirements

• Tertiary education or equivalent, a bachelor's degree holder will be an advantage
• Minimum 8 years airport services working experience with at least 2 years of managerial experience
• Fluency in English and local language (both written and oral) are required
• Ability to communicate in Cantonese and Mandarin will be an advantage
• Customer focused with excellent customer service skills and problem-solving attitude
• Proven supervisory and people management experience
• Ability to work under pressure and in crisis, provide direction and front-line support to airport team
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Department: Ground Operations

 Responsibilities

• Oversee the performance of ground handling agents
• Ensure flights are operated according to company safety requirement
• Provide good customer services by airport staff under his/her leadership in various situation
• Assist in compiling reports and reporting information to headquarters about daily operations
• Instruct and monitor ground handling agents service performance
• Monitor the staff performance of his/her subordinates
• Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

 Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred.
• Able to work independently under high pressure
• Customer-oriented with excellent communication and presentation skills
• Fluency in English and local language (both written and oral) are required.
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Categories: Commercial

Job Descriptions:

• Develop and Implement Sales Strategies: Create and execute strategic sales plans to achieve corporate goals and increase market share.
• Client Relationship Management: Establish and maintain strong relationships with key clients, travel agencies, and industry partners.
• Market Analysis: Conduct market research to identify trends, opportunities, and competitive threats.
• Sales Forecasting: Prepare sales forecasts, budgets, and performance reports for senior management.
• Promotional Campaigns: Collaborate with the marketing team to develop and implement promotional campaigns and initiatives.
• Contract Negotiation: Negotiate contracts with corporate clients and travel agencies to secure business deals.
• Customer Service: Ensure high standards of customer service to resolve issues and inquiries effectively.
• Representation: Represent the airline in Australia, while attending industry events and trade association meetings to promote services.

Requirement:

• Bachelor’s degree in Business, Marketing or related disciplines; 
• At least 5 years of sales experience in tourism or aviation industry;
• Strong leadership, negotiation, and communication skills. Proficiency in market analysis and strategic planning;
• Familiarity with the competitive landscape of the airline industry and a proven track record of driving sales growth;
• Good time-management and problem-solving skills; 
• Ability to work independently and under pressure; and          
• Proficiency in MS Office. 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Department: Ground Operations

Responsibilities

• Evaluate station staff performance
• Ensure flights are operated in safety manners
• Ensure good customer service is carried out on daily basis
• Keep airport operation costs are under budget
• Coordinate with airport authorities, catering, and crew hotel for various issue
• Ensure that decisions are made within established company standards
• Regular visit to concern airport department or governmental department to maintain good cooperation with them
• In coordination with the Airport team, negotiate and administer all major Airport Authority, Air Traffic Control, CIQ and etc.
• Pre-arrange and assist for concerned department from head office before & during their station audit trip
• Ensure GHA compile with company standard when performing their pre-flight editing / seat control and post flight duties
• Focused on service delivery, anticipate competitor activities by service product trends and initiate service strategies in a timely manner to out maneuver competitors
• In accordance with Company Service Deliver policy, ensure the airport team remains focused on the corporate sector generating premium revenue
• Report to headquarter about stations performance and accountable to their staff’s performance

Requirements

• Tertiary education or equivalent, a bachelor's degree holder will be an advantage
• Minimum 8 years airport services working experience with at least 2 years of managerial experience
• Fluency in English and local language (both written and oral) are required
• Ability to communicate in Cantonese and Mandarin will be an advantage
• Customer focused with excellent customer service skills and problem-solving attitude
• Proven supervisory and people management experience
• Ability to work under pressure and in crisis, provide direction and front-line support to airport team
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Taiwan, China
Categories: Commercial

Responsibilities

• Focus on business development and account management to maximize market share and drive revenue growth from TMC, OTA, travel agencies and corporate clients;
• Proactively prospect for new corporate clients and account expansion;
• Participate in the development and planning of B2B and B2C sales strategies and initiatives;
• Collaborate with stakeholders at all level of client organizations to create value for both the company and local agencies;
• Work with regional and global teams to coordinate tactical initiatives and actively promote the airlines’ branding, value proposition and corporate information in local market;
• Develop customized agency management and solution offerings through in-depth data analysis, opportunity identification, marketing intelligence, deal-making, account planning and review and ongoing contract fulfillment;
• Utilize consultative and value-selling techniques to increase client engagement and value creation; and
• Being the company representative for the industrial associations and events.

Requirements

• Bachelor’s degree in Marketing, Communications, Advertising or related disciplines;
• At least 10 years of relevant working experience in tourism or aviation industry; experience in Tourism or Aviation is a strong advantage;
• Knowledge in ticketing, reservation, GDS systems is a strong advantage;
• Contribute a positive, solutions-oriented attitude to support team collaboration and progress toward shared goals;
• Good time-management and problem-solving skills;
• Ability to work independently and under pressure; and         
• Proficiency in MS Office.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Taiwan, China
Department: Ground Operations

Responsibilities

• Oversee the performance of ground handling agents
  • Ensure flights are operated according to company safety requirement
  • Provide good customer services by airport staff under his/her leadership in various situation
  • Assist in compiling reports and reporting information to headquarters about daily operations
  • Instruct and monitor ground handling agents service performance
  • Monitor the staff performance of his/her subordinates
  • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

 Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred.
  • Able to work independently under high pressure
  • Customer-oriented with excellent communication and presentation skills
  • Fluency in English and local language (both written and oral) are required.
  • Proficient in MS Excel, Word and PowerPoint
  • Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time

Location: Da Nang, Vietnam

Department: Ground Operations

Responsibilities:

• Oversee the performance of ground handling agents.
• Ensure flights are operated according to company safety requirement.
• Provide good customer services by airport staff under his/her leadership in various situation.
• Assist in compiling reports and reporting information to headquarters about daily operations.
• Instruct and monitor ground handling agents service performance.
• Monitor the staff performance of his/her subordinates.
• Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

Requirements:

• Minimum 4 years of airport services working experiences. 1 year or above supervisory experience is preferred.
• Able to work independently under high pressure.
• Customer-oriented with excellent communication and presentation skills.
• Fluency in English and local language (both written and oral) are required.
• Proficient in MS Excel, Word and PowerPoint.
• Willing to perform shift duties.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time

Location: Hanoi, Vietnam

Department: Ground Operations

Responsibilities:

• Oversee the performance of ground handling agents.
• Ensure flights are operated according to company safety requirement.
• Provide good customer services by airport staff under his/her leadership in various situation.
• Assist in compiling reports and reporting information to headquarters about daily operations.
• Instruct and monitor ground handling agents service performance.
• Monitor the staff performance of his/her subordinates.
• Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

Requirements:

• Minimum 4 years of airport services working experiences. 1 year or above supervisory experience is preferred.
• Able to work independently under high pressure.
• Customer-oriented with excellent communication and presentation skills.
• Fluency in English and local language (both written and oral) are required.
• Proficient in MS Excel, Word and PowerPoint.
• Willing to perform shift duties.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.