Work type: Full time
Location: Hong Kong SAR
Department: Ground Operations

Responsibilities:

• Ensure Company flights are properly crewed in accordance with CAD371 and Company rules & procedures

• Maintain sufficient and updated knowledge on applicable legal, regulatory and company requirements as well as the directive from Manager

  Crew Operations concerning the daily operations in Crew Control

• Maintain a sound understanding of all guidelines, work procedures and practices issued by the Manager Crew Operations

• Handle and provide legal and cost-effective solutions proactively for crew rostering issues encounter on shift

• Responsible for crew resources and manpower management on daily basis

• Report any abnormalities to Supervisor on shift for further guidance and resolution

• Perform shift duty as stipulated on Crew Control shift task or as directed by Supervisor on shift

• Communicate with flight crew & cabin crew on duty adjustment and ad-hoc arrangement

• Support all improvement projects in Crew Control team

Requirements:

• Tertiary education in any disciplines

• One year relevant experience is preferred

• Excellent spoken English and Chinese; Good command of Putonghua

• Proficiency in communication

• Candidates with less experience will be considered as Assistant Officer, Crew Control.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Manage and monitor the QA section
• Assist for Regulatory Authorities matters relating to organization approval, HKAR-66 license application review, HKAR-145 compliance, and other regulatory requirements
• Manage the company authorization system
• Acting as backup AR/CMR signatory under HKAR-181 and CMR signatory under HKAR-145
• Acting as backup AMS variation and MEL extension signatory
• Manage and monitor the technical data management section
• Manage the AD monitoring process
• Manager HKCAD exemption/ variation application and renewal, manage HKAR-145, HKAR-181, airport self-handling renewal and variation
• Manage MME and EPM revision
• Perform other tasks and project assigned by management

Requirements

• At least 10 years’ aircraft maintenance or engineering experience
• Bachelor’s degree or above in Engineering, or equivalent 
• Participated in HKCAD Airworthiness course
• Aircraft Maintenance Engineer License holder with type endorsed
• Good leadership and coordination skills
• A good team player with a strong sense of responsibility, attentive to details
• Strong in communication and interpersonal skills
• Ability to effectively work under tight deadlines
• Good command of spoken and written English and Chinese

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Legal and Audit

Responsibilities

• Providing legal advices and solutions to a broad range of in-house legal matters, including but not limited to commercial, operational, administrative, regulatory, competition, employment, data protection matters; and reviewing and drafting contracts

• Initiating, implementing and managing internal audits, standards, compliance and conformance related matters including but not limited to ad-hoc audits and risk-based audit and to execute the audit and risk management solutions in accordance with the accepted professional standards

• Preparing effective and professional internal audit reports on a timely basis and follow up and supervise the implementation of the constructive and feasible audit recommendations

• Providing training and preparing materials to enhance to the staff relevant knowledge 

• Handling of and managing legal actions (both Court cases and all other legal disputes) in Hong Kong SAR and overseas including but not limited to drafting and reviewing pleadings, attending conferences, conciliations, mediations and hearings

• Maintaining and improving the internal company system including drafting, reviewing and updating policies and practices

• Working with external counsel, company secretary, paralegal and professional advisers

• Performing such other functions to be assigned by Director and General Counsel

Requirements

• LLB or above (from Hong Kong or other common law jurisdictions)

• Qualified Hong Kong SAR practicing lawyer with at least 4 years of experiences

• Preferably with in-house experience working in aviation and/or law enforcement investigation team will be an advantage

• Solid experiences in handling litigation (both criminal and civil) and contractual related matters

• Possess strong communication, analytical and research skills

• A proactive team player, with can-do attitude and able to work independently under high pressure and tight timeframe

• Exceptional organizational skills, attention to details, mature attitude and ability of multi-tasking

• Excellent command of spoken and written English and Chinese. Ability to speak in Putonghua will be an advantage

Please provide your current salary, expected salary and notice period on your resume. 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time

Location: Hong Kong SAR

Department: Procurement

Responsibilities

• Lead procurement department to ensure that efforts are aimed towards reliable, safe and high-quality daily operations

• Make recommendations to President on immediate or future development of the department

• Manage the human and resources for procurement department

• Determine and control the allocation of the budget of procurement

• Oversee and manage the performance of all divisions

• Achieve the aircraft spares supply target, commercial procurement target and yearly cost saving target

• Develop and implement appropriate Quality Assurance models to meet the business and operational needs of the procurement

Requirements

• Bachelor’s degree in aviation management or similar disciplines

• At least 15 years of aviation related experience and including 5 years of management experience in Procurement area

• Strong leadership, people management and problem-solving skills

• Knowledge of regulations and airlines operation

• Strong in communication and interpersonal skills

• Good command of spoken and written English and Chinese

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Conduct routine Line Maintenance and C-Check surveillance
• Coordinate with Civil Aviation Department (CAD), conduct CAD survey and 283 follow up
• Coordinate with AA for ramp issues
• Support the HKA audit program
• Coordinate with Corporate Safety Department for SC follow up and local contractor KPI
• Coordinate with local MRO and GHA for ramp issues
• Qualitative Data Repository management
• Perform Geologic Hazard Assessment Quality investigation
• Manage and deliver training

Requirements

• Bachelor’s degree or above in Engineering, or equivalent 
• At least 5 years of aircraft maintenance or engineering experience
• Aircraft Maintenance Engineer License holder is preferred
• A good team player with a strong sense of responsibility, attentive to details
• Strong in communication and interpersonal skills
• Ability to work under tight deadlines effectively
• Good command of both written and spoken English, Cantonese and Putonghua

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities

• Receive, import, and manage the processing of all safety reports into the AQD database concerning Maintenance & Engineering ( M&E), and Cabin events.
• Review safety reports related to (M&E) & Cabin for risk classification, and assign Assessments in the AQD safety database, and review the risk assessment conducted by each department.
• Liaise with Engineering, Maintenance, and SDD for follow-up investigations, actions taken, and mitigation of all related safety reports.
• Manage AQD database for data extraction, trend analysis and safety performance indicator (SPI) monitoring.
• Prepare the meeting agenda and minutes and act as secretary to the Engineering, Maintenance and Cabin Crew Safety Action Group meetings
• Prepare presentation material, safety statistics and SPI’s for management review and SRB.
• Prepare HK CAD MOR review meeting minutes and agendas and liaise with HK CAD for MOR meeting arrangements and submit MOR's to HK CAD when required.

Requirements

• Bachelor's degree or higher in aircraft engineering.
• Minimum of 3 years of experience of aircraft engineering
• Formal training in Aviation Safety/QA Auditing/SMS is essential
• Extensive knowledge and experience in aviation safety databases is an advantage
• Good command of both written and spoken English, Cantonese and Mandarin

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Information Technology

Responsibilities

• Gather system requirements from users and business owners, analyze customer needs, assess their technical environment and systems, and develop and implement customized solutions
• Assist clients in implementing technical solutions, and provide training and technical support to ensure smooth product deployment and usage
• Track industry technology trends, learn new technologies and advise clients on the latest technical recommendation
• Participate in the product development process, provide client feedback and technical suggestions to the development team, and promote continuous product optimization
• Resolve technical issues and challenges clients face, maintain customer satisfaction and build good relationships
• Assist the team leader in project/product architecture creation and management, plan and business or cross-project/product relationships and priorities
• Assist the team leader to take charge of a product line and manage the whole project/product life cycle from strategic planning to tactical activities
• Communicate effectively with business units and internal IT teams to ensure successful delivery/implementation of the product/systems and meet stakeholders’ expectations
• Perform other ad-hoc projects and tasks as assigned

Requirements

• Bachelor’s degree or above in Computer Science, Information Technology, or related fields
• Certification in PMP is a plus
• At least 3 years' experience in business/systems analysis or 2 years in application development and support
• Previous exposure to airline operations knowledge
• Solid technical knowledge and familiarity with common technical solutions and IT systems
• Experience in system development, capable of understanding and analyzing complex technical issues to provide effective solutions to clients
• Excellent communication and presentation skills; able to communicate effectively with clients and teams
• Outstanding problem-solving skills and logical thinking ability, capable of quickly resolving technical challenges
• Project/Product Management experience or technical background (decode experience)
• Customer service orientation and strong teamwork spirit, able to work closely with teams to accomplish tasks
• Relevant industry or product domain work experience
• Possession of relevant technical certifications or training experiences
• Good command of spoken and written English and Chinese (including Putonghua)

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Develop and control aircraft powerplant maintenance program to meet the Company’s business objectives and regulatory requirements
• Provide technical support to powerplant operation, including repair scheme (out of limits in the Powerplant MM) and troubleshooting    
• Evaluate ADs, safety information bulletins, manufacturer service technical documents, and other ICA instructions for service fleet, and compile compliance documents to maintain powerplant safety and reliability
• Provide technical support with new or secondhand aircraft introduction and lease return projects 
• Provide assigned Engine/APU fleet shop visit forecast for annual maintenance budget preparation            
• Monitor engine health condition and oil consumption trends, investigate the condition monitoring alerts and advisories, proactively take measures to prevent operation disruption  
• Maintain an effective Engine Maintenance Program for the assigned Engine/APU type shop visits.  Prepare and review shop visit work scope to ensure cost-effective maintenance
• Conduct investigation into powerplant related reliability issues and IOR/MOR as appropriate           
• Continuing improvement to the internal process and procedure on powerplant aspects.
• Perform other duties or projects assigned by management

Requirements

• At least 8 years or above aviation experience, with at least 5 years of large aircraft powerplant systems management, Design Organization background is preferred
• Degree in Engineering, Avionics, Mechanical, Aeronautical or Electrical Engineering          
• Aircraft Maintenance Engineer License holder is preferred           
• Powerplant training course or equivalent             
• Proficient computer skills with database maintenance, MS applications
• Polished interpersonal and communications skills                                             
• Proficient in using maintenance manuals, operational manuals and OEM documents
• Good command of both written and spoken English, Cantonese and Putonghua
• Candidate with less experience will be considered as Engineer, Technical Services (Powerplant)

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Ground Operations

Responsibilities

• Ensure and/or monitor the day-to-day ramp handling performance of GHA at HKIA
• Check load sheet performance on a daily basis and rectify anomalies with GHA
• Monitor the disembarkation / embarkation of passengers, unloading / loading of baggage / cargo, and the ramp activities conducted by external service providers involved in the aircraft turn around
• Monitor the Ground Operation function to ensure that safety and security requirements are fulfilled throughout the entire operation concatenation applicable at Hong Kong and out-station
• Check if the ramp handling duties are performed according to SOP and instructions
• Liaise with related service providers to ensure ramp safety and PTS are maintained
• Report ramp incident to all parties / departments concerned
• Conducts spot check on load sheet at aircraft side before flights depart
• Liaise with GHA for special handling in weight & balance and loadsheet
• Check LDM on a daily basis and rectify anomalies with GHA
• Perform loadmaster duties as and when necessary
• Provide loadsheet training to GHA staff
• Conduct station audits on ramp handling and load sheet proficiency
• Prepare Daily Report to summarize ramp handling performance and highlight irregularities
• Follow up with GHA for reasons and preventive action for delayed departure due to ramp handling irregularities
• Qualified to perform DG handling or/and to ensure and monitor the DG qualification of GHA staff
• Train and supervise operational staff
• Responsible for compliance with all applicable laws, regulations, standards and company requirements ensuring safety and security of the operation
• Responsible for identifying and reporting safety and security hazards and occurrences as per company’s reporting procedures

Requirements

• At least 1 year aviation experience
• Post-secondary or above
• Good command of both spoken and written English, Chinese and Putonghua
• Knowledge in Word and Excel
• Able to work independently
• Good understanding of the regulatory authority set up and work flows in PRC

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities

• Assist in managing the routine security operation of HKA in Hong Kong International Airport and outstations which HKA operates
• Conduct Airport inspection, passenger profiling, and security response and investigate the aviation security incidents occurring in HKA
• Develop and complete the annual security exercise
• Review, amend and promulgate the HKA security operation procedure as required
• Undertake projects in the direction of DCS and DGM-Security

Requirements

• At least 3 years’ experience in aviation security or discipline services
• Experience in performing aviation security duties
• Service in Police, Immigration or Customs & Excise Department engaged in aviation security related work
• Attend and successfully complete an aviation security course organized by ICAO/IATA or other relevant organization
• Excellent command of spoken and written English, Cantonese and Mandarin

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Comply with Reliability Control Programs to meet the Company’s business objectives and regulatory requirements   
• Capture, analysis and dissemination of Reliability data including defects/pilot reports/components removals/ dispatch rates, etc.         
• Provide HKA fleet reliability data to OEM as required      
• Communicate with OEM and FTM service providers for HKA fleet reliability improvement             
• Organize Reliability Working Group Meeting, and monitor the follow-up actions 
• Prepare Reliability Report and issue Reliability Alert        
• Review and comment Reliability Investigation Report     
• Provide fleet operation data and reliability data for HKA AMS tasks optimization
• Keep improving AMS item based on the company fleet operation data      
• Ad-hoc Fleet Technical Managements projects assigned by management 

Requirements

• At least 5 years or above engineering/maintenance work experience or equivalent
• Degree in Engineering, Avionics, Mechanical, Aeronautical or Electrical Engineering, or relevant diploma is preferred
• Aircraft Maintenance Engineer License is preferred
• Familiar with aircraft maintenance / operational manuals, or OEM documents
• Good command of spoken and written Chinese and English, Mandarin is an advantage
• Proficient computer skills with database maintenance and MS applications
• Good interpersonal and communications skills
• Candidate with less experience will consider as Assistant Engineer, AMS & Reliability

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Maintenance and Engineering

Responsibilities

• Perform aircraft maintenance certification of all schedule and non-scheduled maintenance activities
• Perform defects rectification in accordance with approved maintenance data and properly record defects in technical log entries in compliance with company policies 
• Support Aircraft-On-Ground (AOG) situation in non-office working hours when necessary       
• Confirm the tooling & equipment are approved for each task, ensuring such tooling & equipment fit for the intended use       
• Ensure proper record of all maintenance work carried out on aircraft, aircraft engine, component and equipment               
• Provide guidance, technical coaching to mechanics          
• Perform ad-hoc duties and projects assigned, including but not limited to AOG rescue, riding engineer duty, outstation duty and heavy maintenance check on-site support       

Requirements

• At least 6 years of Line maintenance experience
• Diploma or above in relevant is preferred
• Holder of Aircraft Maintenance Engineer License holder is highly preferred
• Detail oriented, strong sense of responsibility and self-motivated
• A good team player with excellent interpersonal skills                    
• Good physical condition and able to work at shift duty
• Good command of both written and spoken English, Cantonese and Putonghua
• Candidate with more experience will be considered as Senior Engineer, Line Maintenance

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.     

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities: 

• Develop, produce, implement and maintain the Company Crisis Management Plan including the company Crisis Management Manual and Station Emergency Procedures Manuals.
• Responsible for the Crisis Management / Emergency Response aspects of IOSA accreditation.
• Develop and conduct training in Crisis Management / Emergency Response.
• Develop and conduct exercises and drills to test emergency preparedness and to audit the Crisis Management Plan.
• Participate in the Company Safety Action Group.
• Liaise with the Authorities on matters relating to Crisis Management / Emergency Response.
• Represent the Departmental Director at industry forums relating to Crisis Management and Emergency Response.
• Lead and participate in HKA Safety Action Group to offer immediate assistance to the affected parties in the event of safety crisis
• Undertake projects at the direction of the Departmental Director.
• Activate the HKA Crisis Management Plan if required during an emergency.

Requirements: 

• University degree or professional diploma in Aviation Management, Business Management or related discipline
• 5 years of working experience in aviation operations, safety management system and/or crisis management
• Track record in delivering projects and successful implementation of safety/crisis management programme
• Received training in one or more of the following with be advantage: Emergency Preparedness, Disaster Management, Business Continuity, Safety Management Systems (SMS), Transportation Disaster “Family Assistance”, Emergency Exercise Management, Critical Incident Management, or other ERP-related coursework
• Excellent interpersonal, decision-making and coordination skills with sound business mindset
• Able to maintain composure in times of chaos, manage conflicts among parties, work under pressure and priortise tasks based on importance and urgencies
• Good command of spoken and written English and Chinese, fluency in Mandarin

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Hong Kong SAR
Department: Legal and Audit

Responsibilities

• Oversee legal affairs of the company, including the development of the legal system and the management of legal personnel
• Manage the company's legal risk control and modernization of institutional systems. Formulate and revise governance, legal affairs, and related management systems, and assist or participate in drafting and reviewing other key company policies and regulations
• Provide legal support for company decisions through due diligence, legal consultations, contract reviews, etc.   Ensure legal risk prevention and protection for major projects and new business initiatives
• Participate in the entire process management of contracts, including negotiation, signing, execution, modification, termination, and expiration, and offer legal support
• Handle the company's legal disputes, including litigation and arbitration cases.
• Manage non-litigation legal affairs, such as equity transfers, mergers and acquisitions, restructuring, investments, and financing
• Conduct internal legal risk assessments, formulate corresponding measures, and reduce the likelihood of legal risks
• Organize and conduct legal training and education programs for employees to enhance their legal awareness and literacy
• Collaborate with the company to complete various special tasks

Requirements

• Bachelor of Laws or above (from Hong Kong or other common law jurisdictions)
• Qualified Hong Kong SAR practicing lawyer with at least 20 years of experience
• Preferably with in-house experience working in aviation and/or law enforcement investigation team will be an advantage
• Familiar with company laws, employment laws, aviation laws and contractual related matters
• Possess strong communication, analytical and research skills
• A proactive team player, with can-do attitude and able to work under high pressure and tight timeframe
• Exceptional  presentation and communication skills, attention to details and ability of multi-tasking
• Excellent command of spoken and written English and Chinese, including Putonghua
• Outstanding candidate without all of the above qualifications maybe considered

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.     

Work type: Full time
Location: Hong Kong SAR
Department: Corporate Safety, Quality Assurance and Security

Responsibilities

• Provide aviation security internal audits according to the requirements of IOSA or the specific states where HKA operates.
• Conduct initial security investigations and prepare reports for management review.
• Respond promptly to all security incidents and emergency situations as they arise.
• Establish comprehensive security risk management frameworks and implement related mitigation actions.
• ⁠Develop and maintain the HKA Security Hazard Database to track and analyze potential threats.
• Review, amend, and promulgate the HKA Security Programme to ensure regulatory alignment.
• Assist in liaison with aviation security authorities and relevant external organizations in the absence of the Manager, Corporate Security Quality.
• Manage security dissemination and the communication of safety protocols across the organization.
• Undertake special projects at the direction of the DCSD and Manager, Corporate Security Quality.

Requirements

• At least 3 years of managerial or supervisory experience in aviation security within an aviation security service provider, airline, or service in law enforcements engaging in aviation security related work.
• Experience in performing aviation security Quality Assurance duties or work in a related aviation security field is preferred.
• ⁠Good command of spoken and written English, Cantonese, and Mandarin.
• Strong understanding of aviation security compliance standards.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Canada
Department: Commercial

Responsibilities

• Assist in the timely planning and implementation of marketing strategies and programs; 
• Conduct sales visits to identify sales opportunities, assist with agency booking activities, and monitor agent performance to maximize local sales volume; 
• Utilize booking systems and GDS daily to review bookings; 
• Monitor latest market and competitor information to update pricing and strategies; 
• Assist in arranging commercial agreements with local business partners and retail travel agents to promote bookings via joint promotion and marketing campaigns; 
• Maintain relationships with trade and associations to maintain and expand HKA’s exposure in the market; 
• Provide daily and monthly booking analysis reports; 
• Develop marketing and sales materials for product launches, sales information distribution, etc.; 
• Liaise closely with Revenue Management team and other relevant departments to launch group sales plans, establish smooth workflows and handle external and internal customer expectations; and 
• Assist with ad-hoc task as required. 

Requirements

• Bachelor’s degree in Marketing, Communications, Advertising or related disciplines; 
• At least 3 years of relevant working experience in tourism or aviation industry; experience in Travel related Marketing or Communications is a strong advantage; 
• Contribute a positive, solutions-oriented attitude and high energy level to support team collaboration and progress toward shared goals; 
• Good time-management and problem-solving skills; 
• Ability to work independently and under pressure; and          
• Proficiency in MS Office. 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Incheon
Department: Ground Operations

Responsibilities

• Oversee the performance of ground handling agents
  • Ensure flights are operated according to company safety requirement
  • Provide good customer services by airport staff under his/her leadership in various situation
  • Assist in compiling reports and reporting information to headquarters about daily operations
  • Instruct and monitor ground handling agents service performance
  • Monitor the staff performance of his/her subordinates
  • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members

Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred
  • Able to work independently under high pressure
  • Customer-oriented with excellent communication and presentation skills
  • Fluency in English and local language (both written and oral) are required
  • Proficient in MS Excel, Word and PowerPoint
  • Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Department: Ground Operations

Responsibilities

• Evaluate station staff performance
• Ensure flights are operated in safety manners
• Ensure good customer service is carried out on daily basis
• Keep airport operation costs are under budget
• Coordinate with airport authorities, catering, and crew hotel for various issue
• Ensure that decisions are made within established company standards
• Regular visit to concern airport department or governmental department to maintain good cooperation with them
• In coordination with the Airport team, negotiate and administer all major Airport Authority, Air Traffic Control, CIQ and etc.
• Pre-arrange and assist for concerned department from head office before & during their station audit trip
• Ensure GHA compile with company standard when performing their pre-flight editing / seat control and post flight duties
• Focused on service delivery, anticipate competitor activities by service product trends and initiate service strategies in a timely manner to out maneuver competitors
• In accordance with Company Service Deliver policy, ensure the airport team remains focused on the corporate sector generating premium revenue
• Report to headquarter about stations performance and accountable to their staff’s performance

Requirements

• Tertiary education or equivalent, a bachelor's degree holder will be an advantage
• Minimum 8 years airport services working experience with at least 2 years of managerial experience
• Fluency in English and local language (both written and oral) are required
• Ability to communicate in Cantonese and Mandarin will be an advantage
• Customer focused with excellent customer service skills and problem-solving attitude
• Proven supervisory and people management experience
• Ability to work under pressure and in crisis, provide direction and front-line support to airport team
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Department: Ground Operations

 Responsibilities

• Oversee the performance of ground handling agents
• Ensure flights are operated according to company safety requirement
• Provide good customer services by airport staff under his/her leadership in various situation
• Assist in compiling reports and reporting information to headquarters about daily operations
• Instruct and monitor ground handling agents service performance
• Monitor the staff performance of his/her subordinates
• Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

 Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred.
• Able to work independently under high pressure
• Customer-oriented with excellent communication and presentation skills
• Fluency in English and local language (both written and oral) are required.
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Categories: Commercial

Job Descriptions:

• Develop and Implement Sales Strategies: Create and execute strategic sales plans to achieve corporate goals and increase market share.
• Client Relationship Management: Establish and maintain strong relationships with key clients, travel agencies, and industry partners.
• Market Analysis: Conduct market research to identify trends, opportunities, and competitive threats.
• Sales Forecasting: Prepare sales forecasts, budgets, and performance reports for senior management.
• Promotional Campaigns: Collaborate with the marketing team to develop and implement promotional campaigns and initiatives.
• Contract Negotiation: Negotiate contracts with corporate clients and travel agencies to secure business deals.
• Customer Service: Ensure high standards of customer service to resolve issues and inquiries effectively.
• Representation: Represent the airline in Australia, while attending industry events and trade association meetings to promote services.

Requirement:

• Bachelor’s degree in Business, Marketing or related disciplines; 
• At least 5 years of sales experience in tourism or aviation industry;
• Strong leadership, negotiation, and communication skills. Proficiency in market analysis and strategic planning;
• Familiarity with the competitive landscape of the airline industry and a proven track record of driving sales growth;
• Good time-management and problem-solving skills; 
• Ability to work independently and under pressure; and          
• Proficiency in MS Office. 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Australia
Department: Ground Operations

Responsibilities

• Evaluate station staff performance
• Ensure flights are operated in safety manners
• Ensure good customer service is carried out on daily basis
• Keep airport operation costs are under budget
• Coordinate with airport authorities, catering, and crew hotel for various issue
• Ensure that decisions are made within established company standards
• Regular visit to concern airport department or governmental department to maintain good cooperation with them
• In coordination with the Airport team, negotiate and administer all major Airport Authority, Air Traffic Control, CIQ and etc.
• Pre-arrange and assist for concerned department from head office before & during their station audit trip
• Ensure GHA compile with company standard when performing their pre-flight editing / seat control and post flight duties
• Focused on service delivery, anticipate competitor activities by service product trends and initiate service strategies in a timely manner to out maneuver competitors
• In accordance with Company Service Deliver policy, ensure the airport team remains focused on the corporate sector generating premium revenue
• Report to headquarter about stations performance and accountable to their staff’s performance

Requirements

• Tertiary education or equivalent, a bachelor's degree holder will be an advantage
• Minimum 8 years airport services working experience with at least 2 years of managerial experience
• Fluency in English and local language (both written and oral) are required
• Ability to communicate in Cantonese and Mandarin will be an advantage
• Customer focused with excellent customer service skills and problem-solving attitude
• Proven supervisory and people management experience
• Ability to work under pressure and in crisis, provide direction and front-line support to airport team
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Taiwan, China
Categories: Commercial

Responsibilities

• Focus on business development and account management to maximize market share and drive revenue growth from TMC, OTA, travel agencies and corporate clients;
• Proactively prospect for new corporate clients and account expansion;
• Participate in the development and planning of B2B and B2C sales strategies and initiatives;
• Collaborate with stakeholders at all level of client organizations to create value for both the company and local agencies;
• Work with regional and global teams to coordinate tactical initiatives and actively promote the airlines’ branding, value proposition and corporate information in local market;
• Develop customized agency management and solution offerings through in-depth data analysis, opportunity identification, marketing intelligence, deal-making, account planning and review and ongoing contract fulfillment;
• Utilize consultative and value-selling techniques to increase client engagement and value creation; and
• Being the company representative for the industrial associations and events.

Requirements

• Bachelor’s degree in Marketing, Communications, Advertising or related disciplines;
• At least 10 years of relevant working experience in tourism or aviation industry; experience in Tourism or Aviation is a strong advantage;
• Knowledge in ticketing, reservation, GDS systems is a strong advantage;
• Contribute a positive, solutions-oriented attitude to support team collaboration and progress toward shared goals;
• Good time-management and problem-solving skills;
• Ability to work independently and under pressure; and         
• Proficiency in MS Office.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Work type: Full time
Location: Taiwan, China
Department: Ground Operations

Responsibilities

• Oversee the performance of ground handling agents
  • Ensure flights are operated according to company safety requirement
  • Provide good customer services by airport staff under his/her leadership in various situation
  • Assist in compiling reports and reporting information to headquarters about daily operations
  • Instruct and monitor ground handling agents service performance
  • Monitor the staff performance of his/her subordinates
  • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

 Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred.
  • Able to work independently under high pressure
  • Customer-oriented with excellent communication and presentation skills
  • Fluency in English and local language (both written and oral) are required.
  • Proficient in MS Excel, Word and PowerPoint
  • Willing to take shift duties

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.