Awards & Recognitions
HKIA“Give Me 5 in the Airport" campaign
Hong Kong Airlines and Hong Kong Aviation Ground Services Ltd. (HAGSL) won the “Most Helpful Company” award in the category of airlines and passenger handling company
Individual:
Hong Kong Airlines cabin crew Pau Tak Che, Patrick won as “The Most Helpful Staff” in the category of airlines and passenger handling company and earned the highest votes. Kennix Tsang, who is a ground staff of HAGSL, was also voted as “The Most Helpful Staff” in the same category
Hong Kong International Airport
2015 Asia's Leading Inflight Service
World Travel Awards
“My Favourite Promotional Strategy” in the Airline category at U Magazine Travel Awards 2015
U Magazine
Best PR Campaign – Corporate Social Responsibility
Marketing Magazine
Yahoo Emotive Brand Awards 2014-2015 Airline Category & “Top 3 Yahoo Best Deals Awards”
Yahoo! Hong Kong
HKIA Customer Service Excellence Programme 2015
Team and Corporate:
Hong Kong Airlines and HAGSL won “Cross-Company Excellence Awards – Outstanding Customer Service Awards”; Hong Kong Airlines won “Best Check-in Service Award” in the category of “Check-in efficiency” HAGSL and Select Service Partner Hong Kong Ltd “Cross-Company Excellence Awards – Outstanding Customer Service Awards” HAGSL won “Best Check-in Service Award” in the category of “Check-in Courtesy & Helpfulness”
Individual:
76 staff members of Hong Kong Airlines and 40 of HAGSL were awarded “individual Excellence Award” and “Corporate Excellence Award”
Hong Kong International Airport
Capital Weekly Service Awards 2015 – Airline
Capital Weekly
4 – Star Airline
Ranked the 4th in Top 10 of Skytrax “World’s Best Regional Airline” for the first time
Ranked the 3rd in Skytrax “Best Regional Airline: Asia”
Skytrax World Airline Awards
2014 Customer Relationship Excellence Awards
Asia Pacific Customer Service Consortium
ERB Manpower Developer Award
Employees Retraining Board
5 Years Plus Caring Company Logo
The Hong Kong Council of Social Service
Weibo Star 2014 - Top 10 Influential Corporations (HK)
Sina Weibo
HKIA Airport Safety Recognition Scheme Awards 2015
Airport Authority Hong Kong
2015 Inflight Sales Person of the Year Awards (ISPY) HKA crew member Clover Lui was awarded the Charm Award
ISPY