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Hong Kong Airlines Customer Service Centre
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
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     Customer Experience Department
     Email:crd@hkairlines.com
     *Please provide your English full name, ticket number(Start from 851),
    flight number and date in the email to process your enquiry.