;
Hong Kong SAR-English

System upgrade for Hong Kong Airlines website and app

Last updated : 2025-06-04 HKT (GMT+8)

Hong Kong Airlines is upgrading our system to serve you better.

   

Our website and mobile app services will be temporarily unavailable on the following dates (in Hong Kong time).

  

Date

Time

Affected services

Affected platform

8 June 2025 

00:00am - 01:30am

 

Flight search, ticket reservation, value-add services, manage booking and re-fund/rebook functions

Website, mobile app and airport smart check-in kiosks*

10 June 2025

00:30am - 01:00am

Check-in system, and other functions related to flight departure

Website, mobile app and airport smart check-in kiosks*

   

*As the smart check-in kiosks are also unavailable during this period, passengers are advised to allocate more time to check in at the airport.

  

For urgent requests, please contact Hong Kong Airlines Customer Service Centre.

 

Back to top